Dundas Carpet & Flooring

Floor Retailers
2110 Dundas St E Mississauga ON L4X 1L9
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HomeStars  >  Floor Retailers in Mississauga  >  Dundas Carpet & Flooring
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80%

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Reviews by rating (past 12 months)

Reviews for Dundas Carpet & Flooring

Average customer rating:
8.2 10 (17 reviews)

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Henry Rendall from Toronto
Henry Rendall from Toronto
2 reviews Toronto, ON
10/10

Great Service, Great Price, Great Installation

Someone recommended Joe at Dundas Carpet to us and are we glad they did. Joe was very knowledgeable and was able to find us the perfect quality carpeting to suit our needs and budget. After we placed order, made a deposit and appointment, Joe insisted on coming by our home to confirm our measurements. He showed up on time and was very courteous. The installers showed up on time and were very professional, efficient and polite. From start to finish, our wall-to-wall carpeting was bought and installed in 5 days. It looks great and we are thrilled with how it looks. We wouldn't hesitate to recommend Joe and Dundad Carpet to anyone looking for great carpeting, value and installation. Thanks, Joe.

1 of 1 people found this review helpful.
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Company Response

thank you very much

Private User
Private User
1 review Mississauga, ON
10/10

basement carpet replacement

great sales team installers first class on time very friendly and explained what was done very happy with all service would use again price and value great left basement clean

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Company Response

thank you very much for your support

Corby in Toronto
Corby in Toronto
1 review Toronto, ON
10/10

3 homes later, they are the only game in town :)

Joe at Dundas Carpet is one of the most knowledgeable flooring experts in the GTA. He has helped us select and install carpet and other flooring in three houses and there is no one else we would trust with our biggest investment.

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Company Response

Thank you for your support

Eckhard Schauf in Etobicoke
Eckhard Schauf in Etobicoke
1 review Toronto, ON
10/10

Carpet to be replaced

This was just a small condo job. I needed it done quickly. At first I was hesitant to prepay the whole amount. But I'm glad I did.
They came out the next day as promised, got the job done quickly and no mess. No headaches.
I'll used Dundas Flooring the 4th time, always for smaller jobs.
Well done every time.
yours,
Eckhard Schauf

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Company Response

Thank you for your business and patronage we appreciate it and we do service our customers to the best of our ability thank you again

Linda from Mississauga
Linda from Mississauga
1 review Toronto, ON
10/10

Laundry room floor

We have nothing but accolades for the efficient and impeccable service we received at Dundas Carpet. We will be returning customers and will definitely recommend this company to our friends and family. Our sincere thanks to Joe!

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Company Response

Thank you very much for your support. Joseph

ddbesana from Mississauga
ddbesana from Mississauga
1 review Mississauga, ON
10/10

Carpet installation

Just purhased an older townhome and needed to carpet the stairs for comfort and safety. I immediately found the carpet that I wanted and was professionally assisted by joe. After a month and alot of moving and other renovations,joe's contractor came in and installed the carpet on the stairs quickly and efficiently. I will and have always returned to dundas flooring for my laminate flooring needs.

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Company Response

Thank you for your support. I appreciate your business.

Dale Rockel from Richmond Hill
Dale Rockel from Richmond Hill
3 reviews , ON
10/10

Carpeting

We recently had new carpeting installed on two staircases and a small room in our basement. Our experience in the showroom was excellent and we were provided with samples to take home. When the samples did not meet our colour expectations, Joe, (the owner), brought additional samples to our home. The carpet we selected was installed in a timely and professional manner and we were pleased with the final result. We would highly recommend Dundas Carpet.

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Company Response

Thank you for your support.

Peter from Etobicoke
Peter from Etobicoke
1 review Toronto, ON
10/10

Hardwood flooring and carpeting

I have been dealing with Joe, the owner of Dundas Carpet & Flooring for many years. He offers a wide range of products at exceptional prices. I recently referred my daughter to him. He did an outstanding job installing hardwood floors and carpeting at her new home. The work was done promptly and professionally and at a price that couldn't be beat by any of the other flooring companies she canvassed. When his supplier failed to provide him with the initial choice of hardwood in a timely fashion, Joe came up with the perfect solution offering her a higher quality of hardwood for the same price. He is a man of integrity who takes personal pride in the service he provides often attending at job sites to ensure the work is being done properly. I have recommended Joe to many of my friends and colleagues all of whom have been equally pleased. Dundas Carpet & Flooring should be your first and last stop.

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Company Response

Thank you very much for your support.

elizabeth from Toronto
elizabeth from Toronto
2 reviews Toronto, ON
0/10

Flooring

The worst customer service ever ! Beware , they will charge your credit card for product You don't have .
I gave them a deposit of $550 way more than what was required to order the Vinyl Plank tiles for a small kitchen floor Installation. The remainder of $1000 was to be paid upon completing job. I was also told that their products are Canadian made. On the day of installation the installers were 3 hours late and the color was darker than the one I had chosen at the store and the box label read MADE IN CHINA . I sent it all back with the installers and went to the store to ask for my deposit back . I spoke to Joseph the store manager and told him I no longer wanted this product and asked for my deposit back . He and his staff ( who consisted of 2 old men ) sat in their mean chairs. Not only were they very rude , they ridiculed, insulted and told me that I was Crazy! Crazy! Crazy! to ask for any money back and in fact Joseph wanted me to pay him the balance owing of $1000 in full and install it myself . Pay in Full for Flooring I don't have and incompleted job? How Insane! There is no respect at that store in Mississauga. They all gang busters on me and even went as far as calling the police to come in. They tried intimidating me . Shame on Them ! .This is what you call great Customer service from Dundas Carpet & Flooring and Joseph who will "put a lean on your house" if you go and ask for your money back ! . Wow! .Nice Guys! who turn on customers for wanting a REFUND !
on the same day I went to ask for my refund the balance was charged unlawfully on my credit card by Dundas Carpet & Flooring

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Company Response

Hi, customer received exactly what she ordered and admitted to it as the exact quality, we gave her service and we were at her home to install her floor she is extremely difficult person to deal with, when she was at the show room we suggested her to take a picture which she did and confirmed the exact quality of her purchase, we have what she ordered on hand waiting for here to have it delivered, we can not force her to take it, therefore there is a restocking charge. Deposit was given by customer we didn't ask for $550.00 customer she suggested it. We at Dundas carpet aim to satisfy to the fullest our customers some customers can make them happy there just to difficult deal with and cannot see when some one is trying to help her, we are still committed to helping her wanting to coprimise a solution satisfactory. We'll be more than happy to help and resolve,this problem.

Jesse Brodlieb from Toronto
Jesse Brodlieb from Toronto
1 review Toronto, ON
10/10

Engineered Hardwood Flooring

We were treated like family by Joe and Sidney from the moment we walked in the door. They didn't try and upsell us or anything they were focused on finding the right product for our needs. We ended up with a gorgeous Canadian made engineered hardwood at an exceptional price with delivery as and when promised. They are one of the good guys in this business. We would recommend them without hesitation.

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Company Response

Thank you so much for your support.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dundas Carpet & Flooring

Dundas Carpet and Flooring invites you to visit our showroom for our in-store specials and installation prices. As part of Canada's leading flooring retail group, our 500-store nationwide buying power guarantees you low prices on thousands of carpet types and other flooring options backed by the most solid warranties in ...
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