Drain Works Plumbing

Jeromy was great and also I want to mention Williams (dispatcher), he was great, very proffesional too.
Before calling your company we did call another company but the dispatcher there was so rude, she was probably unhappy to be working on Sunday.
Thank you guys and Merry Christmas !!!

I had a clogged laundry drain I couldn't fix myself. I called Drainworks and they were able to send someone in an hour. Armando and Eric were able to fix the problem and even cleaned the basement floor after they were done even though I told them it wasn't necessary. They were very friendly and I really appreciated the detailed description of what was done on the invoice. Great service, I would definitely recommend them in future.

My bath tub was not draining properly which caused my sink to back up. I was concerned the old piping would need replacing. I wanted to make sure that I had the work done by a company I could trust. drain Works does not work on commision therefore I need I wouldn't be upsold. I was very pleased with jeremy's professionalism and service. My tub and sink are back in working order and for a responable cost.

Jeremy Harris was very prompt, courteous and tidy. Great job. Difficult weather. He explained the problem, got right to work, and suggested what we should do to avoid the same situation in the future.

Our kitchen and dishwasher drains backed up last night just before dinner. We called Drainworks around 6:30 pm. Jeremy Harris got there about 10 pm. He ran the snake, cleard the block, cleaned up and was gone before 11 pm. Whew! - Paul

We had a patchwork of plumbing around our laundry tub. There were 4 leaking shutoffs, plus a corroded and leaking pipe leading to the trap under the tub. I called William at Drainworks Plumbing. He was very courteous and knowledgable, arranging to have someone come in and assess the area. Steve arrived right on time,advised us of the final cost and did a wonderful job. The plumbing is now very neat and leak free.Steve recommended that we have the drain snaked as tub drainage was slow. Please see our review of Drainworks Drain Repair for the result. We could not ask for more courteous and helpful repair persons. Even though we were spending money where we would rather not, Drainworks made it all feel better.

Ray & Gail
Scarborough

Our shower stall was sluggish and backing up. You don't need that first thing in the morning... Called Drainworks thinking that it would take days to get someone.... Mike showed up covered his work boot with CSI like booties an proceeded to do his work. That afternoon it was fixed. And we can carry on.

I called Drain Works on Saturday evening when I was unable to fix my clogged toilet drain myself. I was able to get an appointment at my convenience on Sunday afternoon. The problem was fixed in about 90 minutes and Jeremy was very professional. The total cost was $300 which seemed okay but I do not have anything to use as a comparison. I would certainly call them again in the future.

Drain Works arrived as promised, investigated, went to work on digging and replacing old drains in Dec. A secondary problem was found and they called explained the pros and cons and we decided to have balance of drains replaced. The supervisor went out of his way to come to my work so I could sign papers rather than me coming home - saved me a lot of time!

I had Drain Works add an additional laundry tub in my house which included all the necessary plumbing work. The initial job went very well however shortly after we discovered that a portion of the work had disturbed a support wall. We called Drain works up to express our concerns and they handled it in a very professional manner. As it turns out some semi minor repair work had to be done which they did without any arguement or diagreements over who should cover the cost. In fact they brought in a seperate company to do the necessary work at their expense and the repair turned out terrific. I have to honestly say that Drain Works views their customers as the real people that we are. They treat their customer homes as their own and when things don't go quite right they back up their guarantees as claimed. It's great to do business with a company like them because they view the longevity of their future as a marathon not a sprint. Well done and I will definitely call on them again om the futuer to fix plumbing in my house.