Reviews

10/10

Mark did a great job cleaning my well-used and very soiled family room furniture. He showed up on time was very friendly and efficient and my furniture looks as good as new! I highly recommend the service!

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Company Response

Thank you, Jimmy, for your great review. We value our customers and their time as well. Punctuality is always one of our priorities. Attention to details and great customer service is what we want to achieve each and every time.
Best regards,
Mark

9/10

I called Drain Works on Saturday evening when I was unable to fix my clogged toilet drain myself. I was able to get an appointment at my convenience on Sunday afternoon. The problem was fixed in about 90 minutes and Jeremy was very professional. The total cost was $300 which seemed okay but I do not have anything to use as a comparison. I would certainly call them again in the future.

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1 of 1 people found this review helpful.
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Company Response

**Thanks Colleen** We appreciate your review and are glad we could be of service. The reason you could not unclog the toilet yourself was because the situation was not so straightforward. The blockage was further within the drain line, so the toilet had to be removed and a special mechanical device was needed to reach and unclog the area. Once things were flowing DrainWorks reinstalled the toilet with the necessary parts. Jeremy, our DrainWorks technician was able to assess and repair the situation for you professionally and efficiently. We understand that you do not have many service experiences to compare DrainWorks’ to, but we feel secure in letting you know that by industry standards the price you paid was more than reasonable for the job you required. We look forward to being your plumbing and drain service providers in the future should you require us. Thanks again.