I called Drainworks after reading the reviews on Homestars. I was having issues with a gurgling basement toilet while doing laundry. Armando arrived the next day and put a camera in the drain and found a tree root had grown into the outside piping. He fixed part of the clog in the drain but recommended replacing the drain under the front lawn where the root was. I requested a backwater valve and he recommended replacement of basement drain pipes. The next day they showed up. Dug up the floor in the basement. Replaced the drains. Put in a backwater valve. Matt came back to do the final inspection. What a great guy. Put the camera through the pipes again. Ground up part of the root through the pipe with some tool and now I have some time to figure out how to remove the tree in order to replace the pipes. Excellent service. From the gentleman who answered my first call to Armando, Matt and the gentleman who did the digging.....first rate service.
I will definitely use Drainworks for any future plumbing work.
- Company Response
**Thanks J.Hancock** It was a pleasure reading you review to learn how satisfied you were with our service from initial phone call to completion. We are delighted to know that you found our service excellent and first rate. Thank you so much for sharing this review with us here for all to see. We look forward to being the plumbing and drain service providers you will continue to rely on should you need assistance again in the future. Thanks again for choosing DrainWorks Plumbing.