Reviews

10/10

I have had a nephew and his girlfriend living in my basement for three years. They just moved out and the never-cleaned, 5-year-old carpet was dirty. Ivan was thorough and informative, leaving the carpet looking like it was brand new. Excellent service.

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Company Response

Kathleen,
Thank you kindly!
It was my pleasure to see how thrilled you were when you came downstairs and saw the results.

Ivan Tsapovski

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Fabulous service from the service man, John , who has looked after our furnace and air conditioner for the past three years. . . Thanks again. . . . .

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had James as our service technician. He was superb! He asked if we wished to have our ac filter changed, which is something that no one has ever asked us (he changed it for us, and it was shockingly filthy). He also provided us with the correct size filter for our furnace. Remarkably, he came by the house the next day with two extra filters so that we are set for years! I would welcome him into our home again for any reason whatsoever. Thank you, Direct Energy for employing such competent and dedicated technicians.

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