1 review Brampton, ON Joined 2014/11/18

10/10

Heating & Air Conditioning review in Brampton

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

11/18/2014

I have always received great service from Direct Energy and this was no exception. I'm always a satisfied and happy customer of Direct Energy.! ! ! Cheers Geoff . ....

Job Price

Approximate cost of services:: $0.00

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Company Response: Thanks Geoff. We love hearing feedback from longtime customers! Stay warm!!!

Barbara from Toronto

2 reviews Toronto, ON Joined 2014/11/18

10/10

Furnace Service

Heating & Air Conditioning review in Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

11/18/2014

The Direct Energy technician that came was very polite and he was efficient. He told me that my furnace was fine and that I would have a warm winter. !

Job Price

Approximate cost of services:: $0.00

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Company Response: Thanks for your review Barbara. Hope you're staying warm on a day like today!

Lisa

2 reviews Newmarket, ON Joined 2014/11/18

10/10

Furnace Service

Heating & Air Conditioning review in Newmarket

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

11/18/2014

We had great service. The service technician was quick, efficient and explained what he was going to do prior to performing the job. Thank you Direct Energy.! ! ! !

Job Price

Approximate cost of services:: $400.00

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Company Response: Thanks Lisa. It's great to get this feedback about our technicians. We have some of the best trained technicians in the industry!

Joan M.

3 reviews Toronto, ON Joined 2013/08/17

10/10

Furnace and air conditioning

Heating & Air Conditioning review in Toronto

11/16/2014

The entire experience from speaking to the sales rep to having the crew in our home was totally stress free. Everyone involved arrived on time and the entire job was completed in 3 hours. They respected our home and did not leave ant mess behind. Except for the presence of the new furnace and AC you would never know that any work men had been there. We would be pleased to recommend Matt, the sales rep, and the 2 fellows who did our installation to friends and neighbours.

Job Price

Approximate cost of services:: $12,000.00

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Company Response: Thanks for this great feedback John. We're happy to hear you had such a great experience with our Energy Management Consultant and the installation of your new furnace and air conditioner.

Rick from Whitby

1 review Whitby, ON Joined 2014/11/14

10/10

Furnace Service

Heating & Air Conditioning review in Whitby

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

11/14/2014

Service man was excellent. He was super knowledgeable about my furnace. He worked very efficiently and professionally. I would definitely have him here again. Thank you Direct Energy ! !

Job Price

Approximate cost of services:: $100.00

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Company Response: Hi Rick. Thanks so much for your feedback, it's important for others to know how great our team members are and how happy our customers are with the service they receive.

MARY R. from LIMOGES

2 reviews Russell, ON Joined 2014/03/12

10/10

Furnace Service

Heating & Air Conditioning review in Russell

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

11/14/2014

The technician who came to our house was very professional and courteous and also friendly. I have been very impressed with the technician on each visit as parts had to be ordered. Each time he made sure to explain to me that the parts and service was covered under our Protection Plan with DE. This certainly went a long way to making me feel comfortable and eliminated undue stress on me wondering if the issues were covered or not. I am very happy with DE and encourage all of my friends and family that the DE Protection Plan is well worth it for the peace of mind it brings.

Job Price

Approximate cost of services:: $0.00

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Company Response: Thanks Mary. The peace of mind knowing you are covered when something goes wrong with your heating and cooling equipment is one of the biggest benefits of our protection plans. Happy to hear you had such a great experience.

Emile from Carleton Place

1 review Pittsburgh, PA Joined 2014/11/14

10/10

Water Heater Service

Water Filtration & Purification review in Pittsburgh

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

11/14/2014

I was very happy with the service provided by the service technician that came to our home on our recent service call. He was very polite, friendly, quick and efficient.

Job Price

Approximate cost of services:: $0.00

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Company Response: Thanks Emile. Always nice to get feedback from happy customers!

Wandy from Toronto

1 review Toronto, ON Joined 2014/11/13

10/10

Water Heater Install

Water Filtration & Purification review in Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

11/13/2014

Whole process was pleasant from the representative that booked my appointment to the technicians that came to install my new water heater. Courteous, left everything clean and neat, thanked me for my business. Also appreciated the call to let me know they were behind schedule but still showed up within the time period given

Job Price

Approximate cost of services:: $169.00

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LES

3 reviews Markham, ON Joined 2014/11/13

10/10

Furnace Service

Heating & Air Conditioning review in Markham

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

11/13/2014

Your technicians are excellent! All of them who tried to fix our furnace and then those who installed a new one, were knowledgeable, on-time and courteous. Special commendation for Dave, Rick, Tony and Jesse. Best HVAC experience ever! Many thanks.

Job Price

Approximate cost of services:: $4,000.00

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