An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
The technician who came to our house was very professional and courteous and also friendly. I have been very impressed with the technician on each visit as parts had to be ordered. Each time he made sure to explain to me that the parts and service was covered under our Protection Plan with DE. This certainly went a long way to making me feel comfortable and eliminated undue stress on me wondering if the issues were covered or not. I am very happy with DE and encourage all of my friends and family that the DE Protection Plan is well worth it for the peace of mind it brings.
- Approximate cost of services:
- $0.00
- Company Response
Thanks Mary. The peace of mind knowing you are covered when something goes wrong with your heating and cooling equipment is one of the biggest benefits of our protection plans. Happy to hear you had such a great experience.