Over the years we have bought a few things from the brick and Leons (same owners)
however i have been faced with bad experiences each and everytime i have gone with them.
I am so frustrated i am actually starting to post my bad experiences for you all to read.
I purchased a 6,200 Couch from the brick with a 5 year warranty i had to make a claim
my first year having the couch. it took them 5 months just to get me a call for someone
to look at my couch. What i had wrong was two of my non reclining seats the couchans deflated
so when you sit on them you are on the corner and you slide to one side. they said this was normal
its ok to sit on your couch and be sitting straight and then slide to your other partys 30 seconds later??
so i also had the stitching start to come out of my lounger. this was covered but it took 90 days and still no responce
the brick offered to replace my hole couch. or take money and cancel out my warranty so i thought ok cool so i get a new couch and i still have four years warranty
they replaced my couch and did not transfer the warranty so i ended up only getting a manufacturer warranty only on this new couch
so i have the same probelm again where the couchan only leans to one side and the shay lounger is freyed.
I have put in a claim again and we will see how long it takes this time.
I was never told that switchign the couch would take out my warrenty if so i would have just got the money and ran.
they told me it was on my invoice but i was not handed anything so its great they have copys on there side but i do not have copies on my side
Buyer be ware they aer super shady to work with