Brick The

Furniture
Richmond Hill ON L4B 4M6
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

27%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Brick The

Average customer rating:
6.7 10 (6 reviews)

Sort by

Fouzia in Richmond Hill
Fouzia in Richmond Hill
1 review Richmond Hill, ON
10/10

Fouzia Hatif

I am was very pleased by approach of staff Mr. Nader who is a furniture sale consultant . He is very real with excellent custermer service approaches. I like to thanks brick for providing best customer service and knowledgeable staff . We fouzia and max are thanking Mr. Mr. Nader for his patience and excellence service.

Approximate cost of services:
$3,000.00
Was this review helpful?
AJ in Richmond Hill
AJ in Richmond Hill
10 reviews Richmond Hill, ON
7/10

Couch

I usually don't shop at the Brick, not for any other reason than I usually don't like their selection. One day I noticed a couch that met my fancy. I showed my wife, and although we usually don't agree on style, we both really liked it. We went to the store, tried it, talked to some nice sales rep., and then bought it. The shippers came a few weeks later and did a great job bringing it in and talking to us...that I wanted to quickly run to the bank to give them some cash for their great work!

Approximate cost of services:
$699.00
1 of 1 people found this review helpful.
Was this review helpful?
Ho mei
Ho mei
1 review Markham, ON
6/10

love seat

the sales people was friendly and knowledgeable. I would highly recommend this store to all my friends and family. I would in future look for other home furnishings.
The only thing I would not recommend is mattress

Approximate cost of services:
$750.00
Was this review helpful?
abc in toronto
abc in toronto
1 review ,
1/10

dishwasher

I ordered a dishwasher and they never gave it fast. they said that they are going to be ordering. but i never got it back after that.
after this, i started calling them and they kept telling me that it is coming in a week. but it never happened

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Vanessa from Vaughan
Vanessa from Vaughan
10 reviews Toronto, ON
8/10

Purchased all Appliances

I will spare you all the details of a very, very long story of a refrigerator going terribly wrong. We purchased all five of our appliances from this store, and for the most part are happy with our purchases. However, after some very aggravating problems with our fridge and the manufacturer, and the warranty company, the store manager, Randy Killam, went above and beyond to help us and ease our frustrations as much as he could. Although the problems with our fridge were very frustrating, and our confidence in this specific brand of fridge has been shattered, we would purchase from this store again because the store manager really understands customer service. It is understandable that when purchasing anything, things may go wrong, but how it is dealt with makes all the difference and will keep customers coming back.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
c_p
c_p
1 review Toronto, ON

First Review

8/10

sofa, washing machine

We were hesitant about going to The Brick initially because of their very aggressive sales tactics, but we were looking for a couch and had allready gone all over the place. Brian, the sales rep on the floor that day was very helpful and accomodating, the item arrived on schedule and we are very satisfied with our purchase.

Approximate cost of services:
$3,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brick The

Canada's largest volume retailer of furniture, mattresses, appliances, electronics and home office
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in Markham?