Moving into our first home last year, we liked that all of the existing appliances came with the house. They all seemed in good condition, and while not brand-new, they all appear to have been purchased within the last 5 years or so. We thought we had at least a couple of years before needing to think about a major appliance purchase.
Then, the stove computer stopped working.
It is a gas stove, with the standard digital readout and control panel. Looking to check the time, I glanced over at the display, only to realize it was blank. I tried turning on the stove, and selecting some of the other buttons, to no avail. It was dead.
I'd heard Steve Brannan on the CBC, and liked his practical, straight-forward advice. I gave him a call, leaving a description of the problem on his voicemail. Within a couple of hours, he called me back, asked a few additional questions about the stove, and then told me to try unplugging the panel for several hours, at least overnight, and then plug it back in. Apparently, this can reset the computer panel, and in this case, it worked. Pulling the plug before we left town for the weekend, when we got back home on the Sunday night and plugged it back in, it worked like new again. If it hadn't, replacing it would have cost at least $400, if not more.
Thanks to Steve for providing the right advice, and saving me an unnecessary visit and expense. I'd definitely use him again!
- Company Response
Thank you very much for this great review!