May 18, 2021. My 17-year old KitchenAid side-by-side fridge suddenly had issues keeping the temperature in both the fridge/freezer section over the weekend. I asked my neighbours for recommendations for appliance repair companies. Most had not had any positive experiences but my one neighbour gave me three companies to try that she had used. I read very positive things about Steve and knew he was the type of repair person I was looking for. I called him and he responded right away. I explained the situation and he asked all the pertinent questions in order to clearly advised me of my options with absolutely no pressure. He was completely professional, honest and up front. I decided it was best to attempt to repair the fridge rather than spend money on a new one. I made an appointment with him for the next morning and he promptly arrived when he said he would. He is extremely personable, knowledgeable and fixed the problem within 30 minutes. He was also kind enough to fix the pilot light on my gas stove as he was about to leave. Very kind, honest and no-nonsense individual. My fridge is humming along beautifully now. I highly recommend Steve without hesitation. He's a rare individual in an industry that is fraught with negative experiences. Thank you, Steve, for being so honest and providing stellar service.
- Company Response
Thank you very much