- Approximate cost of services:
- $16,000.00
Simple mistake led to flooded basement...
Douglas, we can appreciate your frustration in this matter however, there is no evidence to suggest turning on the water valve at any degree less than fully would cause a leak. The valve turns the water flow to the house on and off, and shouldn’t leak regardless of how much you turn the valve on. You later indicated to our team that you had had issues with the shut off valve in the past, but did not indicate this to our installer at the time of installation. Should you require any further assistance with your Bath Fitter unit in the future, please do not hesitate to reach out. Thank you.