I contracted Bath Fitter to do a tub to walk-in shower conversion in my washroom. I was very clear on what I wanted done and the salesperson of course was very accommodating and responsive. Four weeks after I signed the contract, the technician arrived to start the work. My excitement quickly turned to frustration when the I told the technician my expectation and was quickly told that it was not in his work order. My concern was brought up to the manager's attention, who was supposed to resolve my issue. My frustration turned into anger when instead of resolving my issue, this haughty manager used a high-handed approach and made me feel like a total loser!
Never again will I deal with this company, and if you are looking to hire a contractor, please BEWARE of Bath Fitter in Scarborough!!!
- Approximate cost of services: