Anna's Housekeeping Services

I used Anna's housecleaning in June and they were great. When I called I explained that although it was a decent sized house it was very clean and only needed 3 hrs. On the website it says 3 hr minimum. They came and I paid for 3 hrs. I was happy with the service but when I went to book it again today the owner refused my business and said she will not have someone come out unless it is for 4 hrs. I explained that the service I had last time was adequate and all I wanted again and she just said no. I can't believe that a company can one policy one day and change it 2 months later WITHOUT changing anything on their website. Isn't the customer always right? All I wanted was a 3 hr cleaning. Why would I pay more for something that is not necessary. I found the owner to be unprofessional and I highly recommend you take your business where they will appreciate it. I will never use this company again.

I would HIGHLY recommend this amazing cleaning service. Always great service, friendly staff, dependable, thorough, honest. I have worked with them for 7 years and would never look anywhere else for housekeeping help. I recommend them to anyone looking for housecleaning help.

I have been working with Anna's Housekeeping Services for many years. I have enlisted their services on a regular basis, not only for several business properties, but also for my own private residence. The service is very reliable, especially with last minute requests, and our regular cleaners are very thorough and trustworthy. I would recommend this service to anyone looking for a great cleaning service for fair pricing.

Anna's Housekeeping did a fantastic job cleaning our office. We didn't think they could finish within 3 hours but they managed to do a very thorough job. They cleaned every nook and cranny and our office never looked so clean! We are setting up regular cleanings from now on because it saves us so much time and elbow grease. If you need a cheap and reliable cleaning service in Toronto, these guys come highly recommended.

We've been with Anna's Housekeeping Services for many years. Unfortunately the great service from the beginning has dwindled significantly. We went from weekly to bi-weekly cleaning and were asked to increase our hours "because the house would be dirtier" ... Many many times, cleaner was gone two to three hours before the scheduled time. When we approached the office - "we" were always in the wrong. The last few cleans were not clean at all, and the very last one was half done - when Anna / Irene were approached - they confirmed our regular cleaning person was on vacation and asked that we "please ignore" the last clean, but were still expected to pay the full price. It was horrible! Well....here's a customer of at least six years going bye bye!

Anna's does an amazing job! It is always nice to come home after they've been here to tidy up. They're very trustworthy, on time, conscientious, careful, and reliable. I've been using them for nearly a decade, and will continue to do so. Thanks and keep up the fantastic work!

We have had regular bi-weekly cleanings from Anna's Housekeeping for about two years. Generally speaking, we've been satisfied: the service is reliable, convenient, and cost effective. My wife does somehow complain that not everything is as clean as she would like -- our cleaner does not move our furniture to clean behind it, for instance, and sometimes hard little bits of food remain stuck to the kitchen floor afterwards -- but that might be normal for house cleaning services. To me the cleanliness of the bathrooms is the main requirement, and we have no complaints there.

I have used Anna's Housekeeping Services for 2 years and I have been very happy with their services. They are extremely reliable and are very trustworthy . I have had a few different cleaners come and clean the office and my apartment. All of them have been extremely thorough and efficient.They are very flexible when I have to cancel a cleaning. I have recommended them to many of my friends.

I have used Anna's Housekeeping for several years and have always been satisfied with the service. If there is ever something that you'd like to be done differently, all you need to do is ask. Everyone is very helpful.

This is a "REAL" review written by a real client. I have used this company 3 times in my life. Each time for a different location. Each time I vow to never use them again. Stupidly I figure time will fix the inadequacies. I have been wrong 100% of the time. They are not thorough. They do not communicate well. Partly due to language barrier and partly due to simple and oblivious disregard. The job each time has been so poor I have had to ask for entire rooms to be re-done. I had to ask during the most recent time if a room had even been entered let alone cleaned. Corners were not vacuumed, counters not wiped nor dusted. nothing on bathroom counters even moved much less wiped down. An example would be my toothbrush holder. Wasn't moved at all. The dust line around the cup remained when the cleaners left. There was a puddle of water left in my master bathroom with dirt and hair that didn't even belong to my household let alone me or my husband. Not a hint of a clean smell anywhere. They attempted to wash my wood floors by dumping dirty water on them.. which thank god I stopped. I could continue but I will not. I will strongly urge you to spend a few more dollars and go with any other company. I have learned finally that saving a few dollars won't help if I have to turn around and do it myself anyhow. My best friend also hates these guys. It's just bad all around. I tried, I used them 3 times. Always different people. I have not been happy. I highly doubt you will be.