S&S Cleaning

House & Apartment Cleaning
Toronto ON M6A
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85%

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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for S&S Cleaning

Average customer rating:
9.1 10 (105 reviews)

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Michael
Michael
1 review Toronto, ON
10/10

House cleaning

We found s&s cleaning team when needed the most and were never disappointed. They are friendly, flexible and easy to communicate. Its been a great experience and I recommend them to anyone who needs reliable cleaning services.

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Company Response

hi there
thanks for a great review
we are looking forward to seeing you again
thanks
sophie

Ricki in North York
Ricki in North York
0 reviews Toronto, ON
10/10

Biweekly house cleaning

We have been using S & S Cleaning for the last 6 months. The same ladies usually come. They know exactly what needs to be done. They are reliable and efficient and very thorough!
We are so pleased with the service! Extremely happy!
Thank you Sofie, especially Mzea & Bella!

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Company Response

hi there
thanks got a great review
sophie

J
J
0 reviews Toronto, ON
10/10

Move in clean

Full move in clean. Place was spotless! Very happy with end results. Plan on booking again.

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Company Response

hi there thanks for getting us such a great review
thanks
sophie

Jo-Anne
Jo-Anne
4 reviews Markham, ON
10/10

House keeping/cleaning

Very good experience overall with everybody. Able to use same lady for each visit so she knows house well, no need to supervise as she works independently. Efficient, timely, good with dogs in-house, cleaning exceeds my expectations - very pleased.

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Company Response

hi there
thanks got a great review
we are looking forward to seeing you again
thanks
Sophie

Ella
Ella
1 review Mississauga, ON
10/10

construction clean up

i hired S&S cleaning after my basement renovation is done ! sophie gave me a quote through the phone and exactly was on my budget what she promised her team did great job!
also gave my neighbours her number and they did also to her what she was respectful their job
thanks for great customer service and service

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Company Response

hi there
thanks got a great review to our pages,
we are looking forward to seeing you again
thanks
sophie
S&S Cleaning

Private User
Private User
Private User reviews Toronto, ON
10/10

Deep Clean

I have worked with this company in the past to complete deep cleaning in my home. They provided a deep cleaning of my BBQ, took it apart and cleaned it brand new. They also cleaned my refrigerator and gas stove in my kitchen. Money well spent and I will try to find additional work for them to do in my home.

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Company Response

hi there
thanks for a great a review!
we will looking forward to seeing you again
thanks
sophie

Carla
Carla
2 reviews Toronto, ON
10/10

Home Cleaning

Quote to cleaning in 24 hours.
Did a fantastic job of preparing our house for move in after the previous tenants left. We will definitely use their services again!

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Company Response

hi there
thanks for a great review
we will looking forward to seeing you
thanks
s&s cleaning

Otia in Toronto
Otia in Toronto
1 review Richmond Hill, ON
10/10

Cleaning

Wonderful to deal with from the start! sophie is so pleasant and a pleasure to have in my home. The cleaning performed was excellent, and far surpasses other cleaning services we have used! so happy to have found S&S cleaning
highly recommend to everyone

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Company Response

hi otia
thanks for a such a great review
c u then again

Ifti in Toronto
Ifti in Toronto
1 review Toronto, ON
3/10

Biweekly cleaning

First session was satisfactory. They seemed to rush. 2nd time was a complete failure. They completely missed cleaning 2 rooms. How does that happen?? The kitchen - dishes were hastily shoved in cupboards. No care given to putting things in their right place. I complained to Sophie. I sent her pictures. Her response was wholly inadequate. I sent her a list of mistakes. I asked how could they completely miss 2 rooms? Why were some lights left on all day? She said she would talk to her staff who apparently don’t speak English well. Her only response was to send them back the next day - which didn’t work for our schedule and still didn’t answer our question as to why or how the rooms were missed. Our previous cleaners never missed a thing and always went thru and double checked their work. Not even close with Sophie’s ppl. She offered to refund me the difference - I said sure that’s fair. Lol until she sent me a transfer for $15?!?!? Let me see $180 for 3 hours.... $60/hr, so that should be $30 plus tax that I’d paid.
She expressed surprise saying I paid cash - NO and that $15 was enough for one room. I explained yet again it was TWO rooms missed. Apparently she doesn’t make notes of their own screwups. I said just forget it - no need to bother me again. Extremely disappointed. Would never hire them again.

1 of 1 people found this review helpful.
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Arwa
Arwa
1 review Toronto, ON
10/10

Home Cleaning

The ladies are very professional and also very friendly. They are willing to go above and beyond to make a customer happy!

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Company Response

hi Arwa
thanks for a great review to us
we will looking forward to seeing you again
thanks
sophie

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about S&S Cleaning

S & S Cleaning
Our crew is ready to tackle your weekly home cleaning as well as your less frequent renovation cleaning tasks.
We look forward to chatting to see what is possible.

CATEGORIES
House & Apartment Cleaning, Renovation Cleaning, and Paint & Wallpaper Contractors
PRODUCTS
natural products and just regular products
SERVICES
Renovation Clean up House and Condo Cleaning Exterior Home Cleaning Post Construction cleaning
BRANDS
Zep, organic
SPECIALITIES
yes
WEBSITE
http://homestars.com/companies/2895981
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Cash, Cheque and e-transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.