Brock Doors And Windows

Windows & Doors Installation & Service
278 Orenda Road Brampton ON L6T 4X6
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88%

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Reviews by rating (past 12 months)
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Best of 2019 winner 5 timesBest of 2019winner 5 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Brock Doors And Windows

Average customer rating:
9.2 10 (2467 reviews)

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Walter in Markham
Walter in Markham
1 review Mississauga, ON
9/10

Window replacements

Friendly and professional staff. I felt comfortable dealing with all of them.
Brian was easy to work with, Diane answered any questions, John had a great sense of humour and Joe’s crew worked diligently to install the windows.

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Company Response

Hi, Walter!

Thank you for the kind feedback regarding your recent experience. We're pleased to see that you had a flawless experience with our staff in all departments. We hope you love your newly installed windows in the years to come.

All the best,
Brock Doors & Windows Ltd.

Private User
Private User
Private User reviews Toronto, ON
0/10

installation of new storm door

We saw excellent reviews for this company on Home Stars. We ordered a new storm door in May. After many cancelled appointments the door was finally delivered. It was the wrong size. Another person came to remeasure the door which was promised in a couple of weeks. Finally this door arrived after several weeks. It was the incorrect size again and couldn't be installed . The people we dealt with were not supportive until I finally contacted someone that seemed to know what he was doing. We got our down payment back six months after the door was ordered. We'd never recommend this company to anyone!!

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Company Response

Good day, Ms. C.

We would like to extend an apology for the unfortunate experience you've detailed above. It is always our intention to provide the best, most seamless experience to each and every client that comes our way. Unfortunately, this was not the case in your situation, and we take full responsibility for that. This has been passed along to our Upper Management team, and further preventative measures will be taken to ensure this does not occur again.

Regards,
Brock Doors & Windows Ltd.
1-800-449-3808
info@brockwindows.com

Steve F.
Steve F.
4 reviews Edmonton, AB
8/10

Kitchen sliding door and window

Brock windows kept me up to date with the install. The team arrived onsite on time. Worked well and cleaned up afterwards. Neat finish and well executed. No complaints with the service or work.

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Company Response

Hi, Steve!

Thank you for reviewing your experience with us on HomeStars. We appreciate it immensely!

Kind regards,
Brock Doors & Windows Ltd.

Manu Sud from Ajax
Manu Sud from Ajax
3 reviews Ajax, ON
10/10

Amazing windows and door installation by Brock Doors & Windows

Brock Doors & Windows' team was great to work with. The sales guy and the installers who installed windows were very professional, diligent, and paid attention to detail. I would highly recommend Brock Windows

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Company Response

Hi, Manu!

Thank you for the 10-star feedback & recommendation. We're glad that everything went exceptionally well from beginning to end, and hope to work alongside you again!

All the best,
Brock Doors & Windows Ltd.

Legacy05 in Mississauga
Legacy05 in Mississauga
0 reviews Mississauga, ON
9/10

New Windows and Doors

Salesman Brian helped us decide what would work best for us. Ordered 9 windows and 3 doors. Sale gave us free exterior paint (black), triple glass and insulating gas. Our installer Amry was awesome and my new windows and doors look amazing!

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Company Response

Hi there, Legacy05!

Thank you for contributing this feedback to our HomeStars profile. We're delighted to see you were able to take advantage of our 3 for free promotion, and that you're loving the end results!

We know you'll continue to enjoy the newfound curb-appeal for many more years to come.

Kind regards,
Brock Doors & Windows Ltd.

Alexandria in Toronto
Alexandria in Toronto
2 reviews Toronto, ON
10/10

Windows

This is my second experience with Brock Windows and once again, I am very pleased with their professionalism and knowledge of their products. The installers were fabulous and completed the install of my 4 windows w/o leaving any mess. A great job and I would recommend them hands down.
Alexandria

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Company Response

Hi, Alexandria!

Thank you for entrusting us with all of your window & door needs. We're very appreciative of your feedback, and will be sure to extend this onto the team responsible for your project. We value your recommendation immensely, and hope to have the opportunity of working with you again.

Kind regards,
Brock Doors & Windows Ltd.

LisaAnne in Oshawa
LisaAnne in Oshawa
0 reviews Oshawa, ON
10/10

Great service

I choose Brock Windows to redo my windows and front doors and they were fantastic to deal with. The customer service was great, the installers were professional and fantastic and paid attention to the smallest details

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Company Response

Hi Lisa Anne!

Thank you for choosing Brock for your recent home renovation project. We're thrilled to see you had a great experience from beginning to end, and that every step of the way was professionally executed.

We hope to work with you again.

Kind regards,
Brock Doors & Windows Ltd.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Replacement of Windows, Patio Doors and Front Entry Door

The commercials are true...it really is easy with Brock. Having a local showroom to visit and be able to actually see all of the options in person was a huge bonus. It made picking the right options for our home so much easier than just looking in a brochure or online. We did not feel pressured at any time and were encouraged to take our time to ensure we picked exactly what we wanted/needed. The installers arrived as scheduled and did a fantastic job. Meticulous care was taken with all finishing touches - they even did a great job with the cleanup!!

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Company Response

Hi there,

Thank you for this lovely 10-star feedback! We truly appreciate your comments, and are happy that every step of the way was seamless for you, and that you did not feel pressured at any point in time. That is what we love to hear from our clients!

Thank you again for this exceptional feedback, we hope to have the opportunity of working alongside you again.

Kind regards,
Brock Doors & Windows Ltd.

Loreli in Brampton
Loreli in Brampton
0 reviews Barrie, ON
10/10

Window Replacement

We have an older home with drafty 30 year old windows and have wanted to replace them for years but were concerned about the cost. We shopped around and got an incredible deal with Brock that we couldn’t pass up. We were impressed with everyone on the team who helped with this project. The installers did a really great job and our windows are beautiful! We are getting many compliments from family, neighbours and even our postal carrier on how great they look. Thank you! We highly recommend Brock.

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Company Response

Hi there, Loreli!

Thank you for entrusting us with your recent window replacement project. We're pleased to see that everything went exceptionally well from beginning to completion, and that not only are you noticing, but your family and friends have taken note of the enhanced curb-appeal.

We appreciate your recommendation immensely.

Kind regards,
Brock Doors & Windows Ltd.

Ludmila from Toronto
Ludmila from Toronto
1 review Toronto, ON
10/10

Side door, glass panel and bathroom window

Brock had already done almost all my windows last year and we were very satisfied with the result. I called Kevin again and he gave me a nice, detailed quote. We took some time to look around for other options however the worry free and quality we had in the past with the Company led us to work with them again. This was a large side door with a glass panel on top, they came and were very careful, covered my floors. We are happy with the result.

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Company Response

Hi, Ludmila!

Thank you for entrusting us with your home renovations over the past two years. We truly appreciate your feedback & business, and are thrilled that you've had nothing but pleasant encounters and worry-free experiences all around.

Kindest regards,
Brock Doors & Windows Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors And Windows

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Vinyl Windows
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
http://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
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