Hired this company to put all new doors and windows in our home Spring of 2019, would never use them again, 'nor would I ever recommend them. Took them 3 years to resolve all of the issues, and there are still issues arising. Mis-measured windows, windows installed with the swing the wrong way, wrong color vinyl, a front door that leaked for over 2 years before the issue was resolved (rendering us unable to finish our front foyer), cut the wires on our security system, very poor workmanship ... The list goes on and on. It was one nightmare after another. Their staff turnover speaks volumes for this company.
- Approximate cost of services:
- $32,500.00
- Company Response
Thank you for providing us with this feedback. We're very sorry to hear you did not have an exceptional experience and we'd appreciate the opportunity to look into this further for you. If you could kindly email us through info@brockwindows.com with information pertaining to your project, we will gladly escalate these concerns and see how we can make this right by you.
Thank you,
info@brockwindows.com
1-800-449-3808
info@brockwindows.com
Brock Doors & Windows Ltd.