My neighbour and I share a common car parking lot. Mancuso was obtained by my neighbour and recommended for the install. Leo the owner met with me and promised to "treat the job like it was his home". After some discussion Leo recommended that a commercial grade asphalt be used because of the vehicular usage. After some research, this recommendation seemed fitting and was well received. Everything seemed to be coming together.
As I could not be present during the install, I asked Leo to approach me before any changes were made about drainage and the shared boundaries before they proceed as it’s a touchy subject with me, my neighbours and lawyers. They however, did not communicate any changes to me while I was at work. I came home to find a concrete retaining built along the right-of-way/shared property line, without prior notice. To further exacerbate the problem, my chain link fence was damaged removing concrete because it was removed using large machinery (further care could have been taken cutting the fence away from the concrete rather than just tearing it away with a bobcat). Further I still have water pooling in my in garage because it was not graded to drain out. I have sent pictures prior to the winter and was promised that they would address it in the spring (as they were shut down for the season.) It is now spring, and when I try to reach out for recommendations and to vet solutions, my emails go unanswered.
I would not recommend mancuso, as they do not transparently communicate with their clients, and further don’t stand by their mission statement of “treating the job like its their home”.