Harris Neal Heating Air Conditioning & Plumbing

Plumbing
9400 Nall Ave Overland Park KS 66207
Write a Review
Write a Review
HomeStars  >  Plumbing in Leawood  >  Harris Neal Heating Air Conditioning & Plumbing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

3%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Harris Neal Heating Air Conditioning & Plumbing

Average customer rating:
8 10 (1 reviews)

Sort by

DougR
DougR
3 reviews Odessa, MO

First Review

8/10

Furnace motherboard

I'm usually very handy diagnosing problems around the house, and have learned how my furnace works (intimately, from previous problems!) and made repairs myself. Over the winter, though, nothing I could figure would make the furnace quit working, and it was cold! So I gave in and called Neal Harris, because they were local to the Waldo neighborhood. I am generally very skeptical and not so very trusting of repair persons. However, the problem turned out to be the motherboard of the furnace (little wonder I didn't figure that out). I was right beside him as he diagnosed the problem, there was no hinky business going on to rip me off, and sure enough when he said the cost (which seemed really high to me) was really reasonable, I did some checking from online and calling parts stores, and in fact he could have charged an extra hundred bucks and still been competitive. No gouging, and when the part was in they were out the next day to install it. Also, the repair persons are obviously supposed to try to up-sell a service contract (very expensive, really) for preventative maintenance and discounts on repairs, etc., which I would never buy, but there was no hard push about it, he basically filled in the amounts on the documents, of what it would cover, and just said I could look at it later, and if I was interested to call. I appreciated that.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.