Advanced Plumbing

Drain Services
113 Annette St, Unit 3 Toronto ON M6P 1N8
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Drain Services
Advanced Plumbing
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Advanced Plumbing

Average customer rating:
9.9 10 (173 reviews)

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Amita
Amita
10 reviews Toronto, ON
10/10

Another Rescue by Advanced Plumbing!

Called Advanced Plumbing to fix a flooded basement last August and was very satisfied with their fast and pleasant customer service from start to finish.

This time around we did not hesitate to call them and once again, their customer service was flawless.
They were quick to respond to the emergency, patient in explaining the issue, and were consistently pleasant to deal with in an otherwise stressful time.

I cannot recommend them highly enough. I trust their workmanship and they will be the first ones I call for future plumbing needs.

Thanks to Greg, Andrei and the Advanced Plumbing team for a job well done!

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Company Response

Thanks for the review! You have expressed the essence of the collaborative approach we use with our customers when solving their plumbing problems. Patience, communication and skilled work are all essential in producing positive outcomes with happy customers!
We are very happy to read all the positive things you have to say about our team!

Julie in Toronto
Julie in Toronto
1 review Toronto, ON
10/10

Basement drain

Firstly want to thank Greg for getting someone to us so quickly. George was awesome!! Thank you so much! So nice to deal with trusted professionals. Very reasonable. Definitely will be using this company again!!

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HomeStars in Toronto
HomeStars in Toronto
0 reviews Toronto, ON
10/10

Clogged laundry sink and leaking kitchen sink.

I spoke with Greg and explained my issues and he was very nice, polite and professional. One of his team members,(George), came the next day and assessed the issue, fixed the problem and gave recommendations for future work, which was greatly appreciated!!
Good pricing! George explained everything and never pressured me into doing more than I wanted.

Will definitely be using Advanced Plumbing for all our plumbing needs in the future. Love that they are local and family owned!
Thank you Advanced Plumbing!!
Definitely recommend!

Miranda

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Company Response

Hello and thank you for the lovely review Miranda! We are Very happy to read that you appreciate our service approach and you will consider us for any future plumbing needs!

Anuj in Mountain View
Anuj in Mountain View
0 reviews Toronto, ON
10/10

Best I have dealt with, highly recommend to others

Advanced Plumbing is the best I have dealt with. The owner (Greg) is honest, helpful, reasonable and follows through on commitments. The organized approach (ie text messages saying they are coming, showing up on time) means a lot. And plumber (Andrei) was excellent - high quality work, fixed the problem, answered my questions, tried to go above and beyond where unexpected things came up, clean and friendly. I wouldn't hesitate to use them again or recommend them to others.

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Company Response

Thanks for the fantastic review Anuj! You have highlighted many aspects of our service which we strive to provide for all our customers!
We are humbled by your kind words and we would be honored to provide you with service anytime you need us!

Thanks again!

teesang in Markham
teesang in Markham
1 review Toronto, ON
10/10

Absolutely Highly Recommended - Amazing Customer Service

Out of 4 companies that came to estimate - Advanced was the only one to provide thoughful feedback on everything I can do to check and possible root causes before jumping to solutions and costs. After my own investigation on our flooding problems, they came back, found the cause (after I opened up floors and walls) - and fixed it. The best thing is there there was no pressure from the moment the arrived to spend money - they provided patience, solutions and options and even guidance on what we should and shouldn't spend money on - this was a great cusotmer experience. They literally saved me thousands on other solutions other companies suggested doing without even finding root cause first. Thanks you to George for all his help

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Company Response

Thank you for the review!

We love it when our customers express their appreciation for our approach! It might take more time but we find that a collaborative approach, focusing on communication, without pressure is the best way for our customers to confidently make a decision.

Thank you again for sharing this review with us!

Paul in Toronto
Paul in Toronto
1 review Toronto, ON
10/10

I will be a customer for life!

I called Advanced Plumbing to diagnose some pipe noises I was having, as I was very satisfied with some previous work they did for me.

George arrived on time and was wearing a mask.

He did a thorough inspection and diagnosed the issue.

Amazingly, even though it was a 30 min visit, he did not charge me anything for the work.

Advanced Plumbing will have me as a customer for life!

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Company Response

Hi Paul!
Very kind of you to write a review!
Thanks for the kind words and we are honored that our service has made you a customer for life!
Thanks again!

Pauline in Mississauga
Pauline in Mississauga
2 reviews Toronto, ON
10/10

Plumbing issue

I had a great experience with Advanced Plumbing. There was a bad sewer smell coming from our bathroom and I wanted someone to look at it right away. I spoke with Greg on the phone and he was very polite and accommodating. Within a couple of hours, George arrived at our house. He was polite and professional. He wore a mask, gloves and shoe covers. He worked quickly to identify and resolve the issue, and he answered all of my questions. I would definitely use Advanced Plumbing again in the future.

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Company Response

Hello Pauline,

We are very delighted to read that you had such a pleasant experience with us from beginning to end! We are encouraged to read that you will choose us for any plumbing needs you may have in the future!

Ken from Toronto
Ken from Toronto
2 reviews Toronto, ON
10/10

Backed up waste line

Of course my drain backs up in the middle of a pandemic! Advanced Plumbing were able to arrange an appointment for me very quickly. I was truly grateful that George was so respectful of social distancing measures. We both wore masks, he wore gloves and always kept a safe distance. It made us feel very safe as we have a toddler and haven’t had any visitors in the house in months.
He was able to get us up and running again and provided a quote the next day to fix the line permanently. I will write another review when the bigger job is complete. These guys are the best!

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Company Response

Hello Ken! What a wonderful review!
I'm sure the timing wasn't desirable but backed up drains never are. Thanks for sharing your experience with us and we are so pleased you chose us to help resolve your plumbing issues.
It is a delight to have such considerate, kind and accommodating customers such as you and if we could, we would give you a 10 star review!

Thanks again!

Steve in Whitby
Steve in Whitby
1 review Toronto, ON
10/10

Finally Fixed!

After having various contractors try to fix both my kitchen and laundry room sinks, I finally called Advance Plumbing. George came out to assess the next day and three days later came back and fixed both (and brought a 2nd plumber with him to expedite the repairs quickly!). Both men were friendly, engaging and wore masks during the entire process.

As they state, skilled and friendly. Couldn't be more satisfied with the results. Thank you!

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Company Response

Thanks for the great review Steve, and Thanks for using such flattering words!

Having a plumber in your home during a pandemic is a great responsibility that is not lost on us, I'm glad to read that our team is practicing the steps we have implemented in keeping everyone safe.

Thanks again!

Private User
Private User
1 review Toronto, ON
10/10

Excellent Plumbins Service!

Our experience with Advanced Plumbing as been great! I've had their team out several times to fix various issues, and they have always provided excellent service, responding quickly and efficiently to requests. They are reasonably priced. Most of my interactions have been with George who has always fixed the problem quickly and easily, and is also just a really nice guy. Overall I would definitely recommend George and the Advanced Plumbing team!

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Company Response

Thank you for the review! It's a delight to read such a positive response! Thanks for taking the time to share your experience with our team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Advanced Plumbing

Thank You for considering Advanced Plumbing. Most people do not know what is more distressing A) Having a plumbing problem or B) Having a pushy salesman in their home selling excessive services at outrageous prices. Advanced plumbing operates differently. Our family run business with two generations of plumbers take pride …

No more unattended drainage problem resulting in slow running drains especially in the kitchen, laundry and bathrooms. Snaking is often successful but hydro jetting could be the answer to remove oil and grease settled in the drain.

Let Advanced Plumbing analyze and diagnose your drain buildup, blockages, or cracks in the pipes which can lead to overflowing sinks and backed-up toilets. Prevent a catastrophic sewer flood by installing an inexpensive backwater valve.

Let us stop your toilet from constantly running or from the tank filling up on its own. We can service or if required replace your toilet.

Whether you are renovating your house or splurging on a new shower, take advantage of our bathtub and shower installation services.

CATEGORIES
Drain Services, Drainage Contractors, Plumbing, and Waterproofing
PRODUCTS
Bio-Clean
SERVICES
Drain and sewer cleaning * Faucet and fixture repair * Drain line replacements * City of Toronto rebates * All residential plumbing * Waterproofing * Powerwashing of drains * Video drain inspection * Bathroom remodeling *
SPECIALITIES
LIFETIME WARRANTY on complete underground drain line replacements, will also beat competitors pricing on drain repairs by 10%
WEBSITE
http://www.advancedplumbing.ca
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
0
PAYMENT METHOD
cash visa mastercard
LICENSES
Mater Plumber Licence P1256
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty on complete underground drain replacements
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.