We purchased this set in 2003 and they have stood the test of time and grandchildren. In 2015 one of reclining mechanisms for the sofa broke. I contacted Elran looking for just a replacement part. Instead of a part Elran sent me an entire replacement unit. I was very surprised at the quick service. All they needed was the sofa serial number and my current address I had to pay shipping as I was in a rural location but within a few weeks the mechanism arrived. Just recently in July 2017 the mechanism on the other side of the sofa broke. I called Elran asked for a replacement part same as last time I was sent a complete mechanism. Very happy with their warranty service, it is second to none.