Elran Furniture

Furniture
210 S Main St High Point NC 27260
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Elran Furniture
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49%

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Reviews for Elran Furniture

Average customer rating:
5 10 (2 reviews)

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Private User
Private User
Private User reviews Saint-Quentin, NB
10/10

Reclining sofa, reclining love seat and rocker recliner

We purchased this set in 2003 and they have stood the test of time and grandchildren. In 2015 one of reclining mechanisms for the sofa broke. I contacted Elran looking for just a replacement part. Instead of a part Elran sent me an entire replacement unit. I was very surprised at the quick service. All they needed was the sofa serial number and my current address I had to pay shipping as I was in a rural location but within a few weeks the mechanism arrived. Just recently in July 2017 the mechanism on the other side of the sofa broke. I called Elran asked for a replacement part same as last time I was sent a complete mechanism. Very happy with their warranty service, it is second to none.

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James in Milwaukee
James in Milwaukee
1 review Prince George, BC

First Review

0/10

dont back lifetime frame warranty

paid $5000 for a all leather sectional i thought would last long time but after a few years of use reclining mechanisms got very sloppy and no longer works smooth i weigh 180lbs. the wood frame came apart from all the spring tension it is under even with no load with two people pushing on it cant even put it where it was so much pressure unreal!no wonder why it broke with only a few pin nails to keep tension togather!wtf it says lifetime warranty on frame and mechanisms.called they told me i can get a piece of wood to satisfy a lifetime frame warranty!wtf original piece needs to be put back and screwed not easy at all!would need unwrap leather and deal with enormous pressure from spring system with no load even is ridiculous!said i can find someone and pay to fix.i can pay $50 shipping for pc.of wood,nails? and mechanism

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