We hired on BBC about 2 years ago to do a lighting fixture in our kitchen. They were quite efficient in the work and did a good job, but they were over 2 hours late and their representative was quite rude. I didn't feel like a valuable customer when they came to us. Their work was great..but the customer service needs some work.
Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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