Reviews

10/10

Matt and Spencer showed up in time. did a walk thru with me and explained the details of the work. they provided pictures before and after, which they gladly shared with us. overall, i will definitely recommend these guys for your next vent cleaning.

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Company Response

Thank you for the positive comments. Really great to hear the team met all your expectations. Regards, Roger

8/10

quite happy with this company. the install guys showed up a little late, and having the job taking longer than expected (i would suggest to take a day off when booking for something as such)., but John and Derrick were at least very courteous though & very professional. It all started with Jennifer J. (sales rep), who was truly patient and informative during our quote process. With the Costco discount, this is right now the best deal i could find for the quality of install and materials (LENNOX 13ACX).

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Company Response

Thank you for taking the time to write a review. We certainly appreciate the business.

4/10

Called them for a repair service. Got a sched between 1pm-5pm. service guy showed up ~4:30pm. The service guy assessed the furnace and said that I need a new blower motor. I told him that this was already replaced a couple years back. Odd that this is broken again, and that easily? I also mentioned that the motor I got from JC Robinson from before as well and it seemed to be firing but the flame is NOT. He said he’s certain that it is the issue. He says this is typical of this type of motor. This should be replaced every 5 yrs or so. He went back to his truck and got the part. He says it’s $450 + $128 labor (+tax). Well, I explained that we have had no heating for over 24 hrs, (and we have seniors in the house) and bad weather is coming up the weekend, told him we don’t have much of a choice at this point. I told him whether any discount? He says that I am lucky since the price is typically $700 or more! I said, OK then, please go ahead then, as I felt like I was getting a good deal as well. He then installed it, and as well noticed that he removed something and he seems to be cleaning it (which later I googled and it’s apparently the flame sensor)… Well, good thing now is that, the furnace is back up and running.... Paid the bill and thanked him for that. He was done in 30mins, tops. I just got curious as to how much the part would typically cost if I order this online. Let’s just say that I didn’t feel all that great after that, especially if they show up at the tailend of the appointment and it would seem leaving you with not much choices. I still give them an OK review since the furnace is working.… but I would seriously suggest that if you have some time, do your research first.

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