We replaced all of our exterior doors (front entrance, side entrance, back sliding door) with Welda. The salesperson that we worked with was very helpful in educating us on their products, and selecting our doors. Once the doors arrived, we were pleased with quality, finishes, and fixtures (e.g. handles, locks). However, we had some concerns with the installation. There was only 1 installer for our doors, so installation took 3 days in the middle of winter. With only 1 installer, we found that there was less attention to detail. For example, there were a number of scratches on our sliding door. Also, once the door was installed, the door opening was slightly decreased, so we need to have our blinds adjusted. Overall, we're satisfied with our doors, but were expecting better service throughout the installation process.
- Company Response
Hello Theresa, we are sorry to hear that you had some concerns with the recent install we did for you. Door installations require a lot of precision and that is why we assign one day per door, specially in the winter to assure enough time to a flawless job. If there is anything we can do for you now or in the future, please don't hesitate to contact our office.