S. M.

Make sure you understand what the quotations include and the spec of the material that you are getting. For each of the terms and conditions the sales representative VERBALLY promising you, make sure that is precisely spelled out on your agreement. The crew on the ground all got a copy of this agreement and they will ONLY do and provide whatever is ON the contract.

I bought a cheap DVD player from CT ... probably the cheapest one they carry. Unfortunately, it was defective and I have to bring it back the next day. You can tell from the CSR that she is sincerely apologizing for the inconvenience that has brought me while i don't think this is her or CT's fault. At most, it's the manufacturer's fault. I am impressed by their service!

I have recently installed exterior potlights and I want them to be on after dawn and stay on for no more than 4 hours. Thanks to HD who carries a wide selection fo timer switches. The one I bought is a programmable electronic timer switch which has built in intelligence to adjust for daylight saving time, plus it knows the sunset time and will adjust itself accordingly on a daily basis. That takes care of when my pot light should be on and I can simply program it to be off at 11pm ... this way I ensure I won't be consuming more than a few hours of energy each night.

Recently moved to a new house and got the idea to paint the brand new basement floor. Unlike painting on dry wall, you need different type of paint as well as tools to paint on concrete. The lady at Rona has not just helped me to pick the right products but educated me how the concrete floor should be pre-treated to maximize the bonding between the paint and the concrete!

Staff at HD are knowledgeable and walked me through how to pick my trimmer, blower and even little things like sprinklers and various accessories. They do not just provide product features but give me tips and tricks how to maintain a golf-green lawn!