Reviews

10/10

Dmitri and his team at Tilestars were exceptional. They fit our relatively large job of 3 full bathrooms and kitchen backsplash in during busy season for which we are eternally grateful. Their entire crew was professional and respectful, and took great pride in their workmanship. Although the job took a little longer than originally anticipated, that will not affect this 10 star review because Dmitri was the first contractor out of the approx 15 we hired in our massive house renovation to ask us as home owners very sincerely "Are you happy?" Even though the great work spoke for itself, that level of customer service is just so rare these days. Dmitri also referred us to a fantastic counter top company that we ultimately hired and were very happy with. Thank you for a job very well done - I would not hesitate to recommend Tilestars in future.

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Company Response

Hi Jenn

This review was specifically very important to me.
I wanted to make sure you feel in way you review.
I would not sleep otherwise.
Thank you.

Best Regards
Dmitri
Tilestars
4168253359

10/10

We recently completely gutted and renovated a 110 year old home. One of the projects that had to be completed was basement underpinning and Waterproofing - one of the back additions of the house did not have sufficient foundation. We had 3 contractors quote on the job and by far Carl and the team at Canada Waterproofers were the most responsive and professional. The crew that completed the work were fantastic - there was nothing easy about the job - the soil in our area is like clay but they got the job done, and very well done, in 3.5 weeks. The basement is dry and the house didn’t budge even 1 cm from the underpinning. Of all the contractors we’ve had in our house in the past year, Canada Waterproofers is one of the best. I highly recommend them to anyone looking to waterproof or underpin.

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Company Response

Hi Jennifer
I would like to thank you for taking the time to write such a nice review, it was such a pleasure to work with you guys, and I'm very happy you guys are happy with our work.
Thanks again and if you would need anything in true further please don't hesitate to contact us
Best regards
Canada waterproofers team

10/10

The folks at Foam Comfort Inc. were beyond professional in their communication, promptness, and workmanship. We had our entire house spray-foamed, and not only did they do a great job but they were finished a day early. The pre-inspection helped as well, as if allowed us to do the prep work necessary for the job. The workers were polite, clean, and took great pride in the job. I would thoroughly recommend Foam Comfort Inc. to anyone looking for spray foam insulation!

0 of 1 people found this review helpful.
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Company Response

Thank you for your review. We often see sites twice or more before doing the work to ensure that the job is done correctly and that there are no surprises for the contractor or homeowner.

7/10

It took some pain and a couple of months to come to a successful installation with Brock Windows, but ultimately after two months from first install date to final project completion(one window was mis-measured twice), we are happy with both the installation and the windows. The removal of our old windows, however, was not completed without leaving numerous shards of glass all over the property. Brock Windows provided us with a $150 credit due to the hours I spent cleaning the shards of glass, which was not a huge credit based on a $30,000 order, but they did issue the credit in a timely manner. If all work was completed within a couple of days, and if the crew had left a clean job site, this could have easily been a 10/10 review.

1 of 2 people found this review helpful.
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Company Response

Jennifer, it's unfortunate to hear of the trials you felt you've encountered thus far into your window installation.

We apologize if glass was left on your property, but due to the circumstances we had to work under with your home remodelling underway, it may have been hard for your installation crew to locate any glass that may have accidentally been left behind.

From the images you've provided, however, it is apparent that there is a large sum- it is possible that the glass shown was hidden under debris that was already located on your property prior to our appointment. Our crews are very meticulous when it comes to clean-up following an installation and the images we have on file depict a major renovation taking place in your home, apart from the window replacement. Again, we'd like to apologize if you were required to tidy any remaining debris as a result of the replacement.

In regards to the flashing, we do have it noted in our system that your Installation Crew will address these concerns on the day of your appointment of May 23rd. We understand our Installation Manager tended to your property and assessed the situation. He explained that we will cover costs for your eavestrough company to come and repair the flashing. You were not charged an additional $1000 for framing, and subsequently your Installation Coordinator explained that would not be the case, and was an unfortunate miscommunication between you and someone else involved in your project.

We're very sorry for the inconveniences you've experienced, and look forward to rectifying the remaining concerns on May 23rd.

10/10

Dave and his crew were exceptional through every step of the work they did during the renovation of our 110 year-old-home--excellent communication, impeccable attention to detail, and a job very well done. I would recommend Red Robin Masonry to anyone in need of masonry work; the Red Robin team's expertise is unparalleled.

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Company Response

Hi Jenny, thanks very much for your review. It was a pleasure working for you. All the best with the rest of the renovations!