S. Robinson

This is a 5 Star + review! The firm did an incredible job on a full renovation of our 2 bathrooms. Main level powder room and full 6 piece bathroom on second storey. They use an extremely methodical approach, attention to detail and professional craftsmanship. The new bathrooms are simply stunning! Sergey led the work and the planning. He is extremely skilled and thoughtful about the work. He proactively identified considerations around tile placement, and benefits of certain approaches. This company encountered issues at times in what was a complex tear-down and rebuild project involving many trades including electrical, plumbing, tile work etc etc. They never once complained about any unforeseeable issues, and only brought excellent solutions about. They used professional quality materials throughout, and brought the fullest range of tools to accomplish the work. Good safety practices used, and very friendly and consultative throughout! The price was very fair for the work undertaken. Happy to provide a client reference for this firm anytime :)

Dan came by and quickly identified a problem hidden away in the garage regarding a constantly tripping breaker. He fixed the problem very quickly. Most importantly, it had created a serious but unknown safety issue - so am very thankful to him. Very fair price, and prompt and courteous and definitely professional. Recommended highly.

Repaired 2nd story soffits on our house immediately, in -30 cold of January. Very thankful and grateful. Polite and professional and prompt. A+. Job was done within 8 hours of calling. Courteous and professional workmanship. The extreme cold weather was a big complication, especially with a high ladder in the snow/ice. Thank you. Scott&Di

We used to use Appleseed / now Metro - but we don't anymore. The company rates seemed reasonable enough, and they were generally reliable in that they didn't just take the money and leave you hanging dry. The company does an ok job at communicating, but the notes they send are a bit quirky perhaps. We quit because of a few things: the service was not timely enough. It's too late if we have to leave in the morning and the plow is not yet done (but was explained it would be done during the day). On heavy snowfall days, we would be often waiting hours - up to 36/48, for clearing to be done. That made us feel "stuck" in our home. we could have cleared much it faster the old fashioned way, before too much snow had accumulated. Then often we would get notes that the drivers were "fatigued" and needed to take a break. Sorry, for us that rung hollow. It's time to work flat out, during a few days of the winter with frequent rest in between. Then there were the sub 5cm snow days. Many of those - so we were often shovelling ourselves. Then the final problem for us was the late winter snowfalls that weren't cleared - as it appears that warmer weather was in the forecast and it would just melt off. It should have been cleared. So -- too much management for us. Would also like to know how TouchPlow one-time folks are queued up vs. those with full winter contracts. Not sure about that.