Reviews

10/10

We had a problem with our clothes washer not functioning properly. We used HomeStars to find Toronto Mavens for the first time and Boris contacted us very quickly. He arranged to come to our home shortly thereafter. He quickly assessed the problem and rectified it for us with a minimum and reasonable charge to do so. He was at all times informative and polite. Thank you again Boris! We would not hesitate to call Toronto Mavens in the future.

Approximate cost of services:
$125.00
Was this review helpful?
Company Response

It was my pleasure!

8/10

After an initial problem with first delivery team we had to have new second team come out few days later. Naved, Manager at Matheson Blvd. Mississauga store from whom we purchased new LG fridge arranged no cost to us for second delivery due to first team problem. Second team of Desmond and Denton were superb! Had to work on fridge door removal on new fridge to get into our kitchen. Done with professional despatch without complaint. Both Naved and this delivery team are a credit to CAS. We would recommend CAS after this first experience with them.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for your review and your purchase.

We appreciate you choosing CAS for your appliance needs.

Respectfully,

CAS

10/10

In early June our AC failed AtlasCare's annual inspection. We met shortly thereafter with Sales Rep. Margaret K. (Oakville Office). From the outset, in discussing a suitable AC replacement and upgrade of our aging furnace, Margaret was the consummate professional. She was at all time courteous, well-prepared and informative and responded quickly by e-mail or phone to questions we had. She thoroughly reviewed equipment options suitable to our home's size, and in short order prepared a detailed proposal of the replacement cost, (including available company discounts and rebates). Once we agreed to the proposal, she scheduled an installation date suitable to our vacation dates. On July 18 (Heat Wave!) the installation team arrived, and Ms. K. attended personally during the day to check on their progress. Following installation, a wiring oversight shut down the whole system within the first hour...we contacted Ms. K. well past regular office hours, and she immediately contacted AtlasCare's troubleshooter, who arrived the same evening within two hours of her call, to correct the problem. In summary, she is an asset to AtlasCare both on a professional and personal level. It is a compliment to the company that it strives hard to have such people on its team. We have been clients of AtlasCare for some years and given our positive experience dealing with Ms. K., we will gladly continue our association with this highly reputable Canadian company.

Approximate cost of services:
$11,500.00
Was this review helpful?