Reviews

9/10

I am very pleased with the service provided by Model Space Designs. My sheers and drapes look gorgeous. I do wish that the drapes were made a tiiiiny bit shorter so that they just kiss the floor rather than drag, but I suppose I should have been specific about that before the project was undertaken. In most of the photos I see online, the drapes look exactly as mine do, so I should have noticed that and requested mine to be a bit shorter. Customer service was excellent and my place now looks much more refined and elegant now with the custom made window treatments. I will definitely call on them again in the future!

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Company Response

Alice , thanks so much for the kind review. I did a follow up message with you post install to see how everything went and you didn't mention anything regarding the length. We could of taken them back to shorten ( easy fix ) and we can still take them down to shorten if you aren't happy with length ( this would be complimentary) Thanks !

8/10

I am very pleased with the picture frame mouldings that I had installed on a few walls in my condo. The work was completed in just a few hours and the company was very responsive to all of my inquiries. The only complaint I have is that on one of the feature walls, one of the rectangles are slightly smaller than the rest, when it was supposed to be the same size. I can see it with my naked eye (perfectionist) but nobody else has noticed until I pointed it out. I wish the measurements would have been more accurate but other than that, I am happy with the service provided.

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Company Response

How are you Alice? We completed your installation last December and if your stare at square configuration for a long time you might notice a microscopic variation. If it takes this long to notice it's a good thing. The problem with condos (like my condo) is the the exact height from floor to ceiling will vary by 1/4 inch over a length of 10-15 feet. We are accurate to within 1/16 of an inch but like you I am a perfectionist and if I look long enough at each square I can detect this microscopic variation. Most people cannot see such a minuscule variation unless they stare at it for a long time.
Thank you for pointing out all the positive points of your experience with us.
Steve

10/10

Egor installed 5 light sconces in my condo. He also replaced all of the light switch and outlet plates (there were between 30-40), and brought the bathroom GFCI up to code. All of the work was completed promptly, and with amazing communication throughout. He suggested an alternative solution when we found out that we could not drill through the concrete walls to do rough ins, and sourced all of the additional materials that were required to complete the project. I'm very pleased with the final outcome and will definitely call him again for future electrical projects.

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Company Response

Thank you so much for your review Alice!

9/10

Sokol did a wonderful job in removing the ugly popcorn ceiling in my newly purchased condo. The ceiling is nice and smooth with only minor imperfections, if you look closely for them. The original colour of the walls was an off-white eggshell, which I wanted to cover with a pure white. 2 coats were applied. In certain light, I can still see the yellowish hue of the old paint peeking through, which bothers me at times, so I wish that I had asked for 3 coats. Sokol was very clear in letting me know that if there was anything I needed touch ups on, that he would be happy to come in and do those, but at this point all of my furniture is already moved in and I don't want to go through the hassle of moving all my stuff again. I was very pleased to work with Sokol, because he is extremely prompt at responding to any questions, and always sent me updates on the progress of the project. He finished the project in a timely manner, and even painted some areas that were not part of the original agreement but badly needed a fresh coat. At the end of the day, I am happy that I called Sokol and appreciate his hard work, long hours, responsivity, and quality of work provided. Thank you!

1 of 1 people found this review helpful.
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Company Response

Hi Alice,
It was my pleasure working with you. Very welcoming and accommodating from your side I'm happy you liked our services. Let me know if you sill need some touch ups will be happy to fix it for you.

9/10

Ralph and his team did an exceptional job on upgrading my laminate floors in my condo. It is 6 months after project completion and so far I am pleased. There was a hiccup in the scheduling of the install date (misunderstanding between Ralph and me) so I would recommend that you have confirmation in writing from both parties on the exact date of completion to avoid any scheduling delays. The only other minor annoyance was that there was a small section where I did not need baseboards replaced (because it would be covered by a built-in unit later), but that also got lost in communication and I ended up paying for materials that I ultimately didn't need. I have since recommended Focus on Flooring to my parents who are also very happy with the quality of service provided. I will definitely call them again in the future for any flooring needs.

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Company Response

Hi Alice
thank you for honest review looking forward to work for you and your family in the future. Ralph.