Reviews

10/10

Dave Thomas, at the Dufflaw Toronto location, is exceptionally knowledgeable (his father had an appliance store!), helpful, honest, friendly and goes that extra mile to ensure the customer is satisfied. (He spent hours with me!) It's the second appliance I've purchased with his help.

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10/10

Steve has helped me over the past 20 year with various issues - washing machines, stand up freezer, fridge. He is honest, fair, punctual, returns calls promptly, lays out all the facts (both good & bad), gives excellent estimates, and gives solid info about any new purchases you may have to make. I'm very appreciative of his help, knowledge and support. Thanks Steve!

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Company Response

Thank you very much for this great review!

8/10

I was frustrated with salesmen in my quest to replace my fridge, until I happened to ask Dave a question. What luck! Not only was he patient, caring and communicative, but extremely knowledgeable of available products both in the store and what's available to order (his father owned an appliance store so he knows his stuff inside out!). Although he was trying to leave early to go away with his family for the weekend, he took time to explain everything to me until i was confident re making a decision. I am so grateful for his help. He turned a stressful event into fun! If you go to Canadian Appliance, do yourself a favour and ask for Dave Thomas !

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10/10

Steve Brannan has helped me with my appliances for over 20 years (washers, dryers, fridges, dishwashers). I trust his judgement, as he always has the homeowner in mind, with respect to repair costs versus replacement versus just letting the appliance die and avoid unnecessary costs. If replacement is necessary, he will discuss the best route to take. On the phone he gives great advice, return calls promptly, and schedules a visit ASAP. He is very personable, knowledgeable, organized and punctual. I highly recommend him!

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Company Response

Thank you very much for this great review!