Fiber Protection Services Inc.

Carpet & Rug Cleaning & Repairing
29 Milford Ave Toronto ON M6M 2W1
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Carpet & Rug Cleaning & Repairing
Fiber Protection Services Inc.
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Reviews for Fiber Protection Services Inc.

Average customer rating:
10 10 (124 reviews)

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riguy2
riguy2
1 review Toronto, ON
10/10

Fiber protection for New Sofa

The team at Fiber Protection Services was very responsive to my first inquiry. I had already seen their work first hand on site at a clients home when they brought them in to protect their new sofa. I followed up 8 months later to ask the same client if they were happy with the results and would she still recommended them to us. After her approval I used their services on my own new sofa and now I am recommending them to anyone who reads this review. The couch was treated and fully protected in a careful and skilled manor. Paul took the time explain what he was doing as well as sitting down with me after he was finished to describe the aftercare kit he was leaving should I have any emergency spills of my own (I consider that value added service). He also told me to call if I had any follow up questions. I was very impressed with the company and their level of service. I would recommend them to anyone who was looking to protect their upholstered furniture. I gave them all the stars I could.

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Company Response

Thank you for you kind words. We try very hard to exceed expectations. Hype, is not something we prize, Service is what we do.

Fabric Protection
Paul Lucas
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(647) 779-7755

pennydiclemente
pennydiclemente
0 reviews Toronto, ON
10/10

Furniture and Carpet protection/cleaning

Professional, courteous, and live up to their word. Attentive service call done by Steven and Robbie. Both very knowledgeable and pleasant to deal with. Steven especially has a wealth of product knowledge; very enlightening to chat with.

Penny DiClemente

Sent from my iPhone

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Company Response

Thank you for your kind words. We always like to share knowledge with clients. A well informed client is our best client.

Fabric Protection
Paul Lucas
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(647) 779.7755

Just me in North York
Just me in North York
0 reviews Toronto, ON
10/10

cleaned carpets

Greatest company ever! They treat you like family and do the best to your satisfaction. Always makes sure the customer is first and takes care of every need to get the job done PERFECT!!

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Company Response

Thank you for your kind words. We do view our clients as extended family. Our clients are important to us.

Area Rug cleaning
Paul Lucas
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(647) 779-7755

Ann
Ann
0 reviews Aurora, ON
10/10

Post home renovation

Every single concern I had of owning a light coloured couch vanished one by one as I witnessed the thorough and complete coating of non-toxic protection on ever fibre...all the while gaining a wealth of knowledge on future care and upkeep. Professional, informed and an after care promise that shows this company stands behind their service and are in it for the long term! Refreshing!

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Company Response

Thank you for your kind words.
Well informed clients are our best clients. - we are in it for the long haul. We look forward to being of service to you, and your family for many years to come:-)

Fabric Protection
Paul Lucas
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(647) 779-7755

Gus
Gus
2 reviews Toronto, ON
10/10

Surface Protection for sofa and rug

Excellence in customer service and a product that is sure to protect our sofa and rug! I was very impressed with our rep Paul who was courteous, knowledgeable, and very efficient. Watching him treat our furnishings inspired confidence. Although I hope to never have to put the protection coating to the test, I’m sure that it will live up to the claims. Very happy to have taken this step to insure our stuff is protected from spills etc. The cleaning products and materials are also a great alternative to the harsh chemicals used in commercial products.

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Company Response

Thank you for your kind words. We will be there for you should you need us. We always strive to make sure our products and service exceed expectations.

Fabric Protection
Paul Lucas
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(647) 779-7755

naila
naila
0 reviews Richmond Hill, ON
10/10

Family room furniture and carpet protection

Great service
The product did not change the texture of the fabric at all which I was concerned about
paul answered all the questions we had
Already recommended to my friends

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Company Response

Thank you for your kind words. We greatly appreciate you sharing your experience with your friends. Word of mouth from happy clients is something that is important to us.

Fabric Protection
Paul Lucas
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(647) 779-7755

vaish_j
vaish_j
0 reviews Vaughan, ON
10/10

Fiberprotect Furniture

Very informative, caring and reliable! Looking forward to working with Paul and the team again :)

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Company Response

Thank you for you kind words. We always find that well informed clients are our best demographic.

Fabric Protection
Paul Lucas
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(416) 614-1985

zev
zev
1 review Toronto, ON
10/10

Scotchgard sectional couch

Paul was exceptional! He arrived promptly and explained the process and how long it will take. He was highly professional and efficient. I would highly recommend him.

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Company Response

Your kind words are appreciated. We try to be prompt, and a well informed client is our goal. We will always try to exceed expectations. Thank you again.

Fabric Protection
Paul Lucas
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(647) 779-7755

LP
LP
1 review Cobourg, ON
10/10

Couch

Paul was great to deal with. Super passionate, knowledgeable and speedy in his work. We will use his services again!

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Company Response

Thank you for your kind words. We do bring passion to what we do. We always strive to meet, and exceed our clients' needs.

Fabric Protection
Paul Lucas
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(647) 779-7755

JM
JM
2 reviews Toronto, ON
10/10

Carpet protection and cleaning

How very fortunate I was to have discovered Fibre Protection Services (FPS) through my interior decorating firm.

For a few generations, my family members and I have relied on Turco Persian for carpet and upholstery cleaning. This company’s abilities were certainly put to the test when I welcomed a new puppy into my life.

I was very disappointed, earlier this year, when Turco Persian returned an area carpet that still had several “puppy stains”, including one which was rather large. Although the company gave me a discount, it was still, in my opinion, rather expensive considering that the rug was simply not clean.

I subsequently sent out the same area carpet to be cleaned and protected by FPS. Stephen, the co-owner of the company and the chemist behind FPS’ method and products, cleaned the carpet himself with determination and persistence. I couldn’t be more relieved or satisfied with the results! A perfectly clean carpet. I have now had FPS clean and protect virtually all of the carpeting and upholstered furniture within my home.

In addition to FPS’ actual cleaning process and product, there is one word I would use to describe my experience as a client; “valued”. This company genuinely strives to ensure that you are completely satisfied (as much as is possible) and will definitely go “above and beyond” to make this happen for you. Each individual with whom I’ve interacted is extremely professional, highly responsive/accommodating, and very friendly.

Like many other people, I have spent a considerable amount of time and expense in furnishing and decorating the interior of my home. I consider the “soft furnishings” and rugs “investments”. While FPS might be slightly more expensive than its’ competitors, they will put every effort they possibly can into helping you protect and maintain your “investments” - and from what I’ve experienced thus far, they do so with excellence.

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Company Response

Thank you for your kind words. We work very hard to exceed expectations, and do our very best for our clients. It was a true privilege to return your rugs to you as clean, and pristine as possible.

Fabric Protection & Area Rug cleaning
Paul Lucas, Stephen & Robert Sparling
Fiber Protection Services Inc.
https://fiberprotectionservices.ca/
(647) 779-7755

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fiber Protection Services Inc.

Canada's most advanced environmentally friendly Fabric (Fiber)Stain Protection and Prevention, and Area Rug Cleaning company - specializing in ecologically friendly cleaning methods, and non-toxic Stain, and Soil Protection Treatment. While a lot of people categorize Fabric or Fiber Protection as "Scotchguarding", this is a misnomer as there are many companies that protect fabrics, and fibers from spots and stains. FiberProtection Services is the one of the highest, if not the highest rated Stain Prevention, and Protection company. We also specialize in Carpet/Rug cleaning - we wash, disinfect, and deodorizing Rugs while removing many different types of spots and stains. Rug/Carpet colour correction/repair, Upholstery & Furniture cleaning are also areas of our specialization. Our protection, and stain removal also includes differing Levels of Aftercare Maintenance packages. FiberProtection Services, Inc. specializes in cleaning the finest Persian, Nepalese, Turkish, Pak Persian, and Oriental Rugs. The company offers everything from a light seasonal freshen up to full heavy duty restorative jobs. FiberProtection Services Inc. can perform our treatments in-shop or in-house for cleaning depending on the size of your Area Rug. We happily will arrange for pickup and delivery of your Rug when required.

Multiple cleaning methods such as dry foam, absorbent compound, Low Moisture Cleaning, Bonnet Cleaning, Dry Cleaning and several extractive cleaning protocols can be used on any item we clean. We custom tailor our cleaning methods to suit your carpet's specialized needs.

We also do Fire Retarding on practically ANY material or fiber.

WHY OUR PROTECTOR IS DIFFERENT

We are often asked if applying a fiber protector is really necessary – does it actually DO anything?

Some of the big-brand protectors you may already be familiar with work pretty well most of time, but will only bead up a spill for about 10 – 15 minutes or so before allowing it to seep through the protective barrier and cause a stain. Some fiber types don’t accept protector well, and these types of protectors can be spot-cleaned away or worn thin in high traffic areas. To apply, these protectors are typically sprayed onto the textile and coat the fibers they come into contact with.

For the best possible penetration of protector into the fibers, use a SOLVENT-based protector like our own FiberProtect, rather than a WATER-based protector. This is especially important when treating fibers that are susceptible to colour shift or dye bleed, as water-based protectors are known to occasionally cause dye damage while solvent-based protectors do not.

Because we believe in a proactive approach to textile care, rather than a reactive one, we have developed and perfected a different kind of fiber protection, FiberProtect, to protect you from these stain types:

DESTRUCTION OF DYES
This occurs when an over-the-counter spotter has removed colour from a textile, such as an Oxy-cleaner used on a dark fiber that leaves behind a much lighter colour after use.

MASKING OF DYES
These stains happen when one dye/spill is dark or deep enough in colour to cover up the existing dyes, such as when a red sports drink spills and permanently colours beige fibers red.

RECOMBINATION STAIN
This happens when the existing dyes and the newly introduced stain colour combine to make a new colour, such as when a pink coloured area rug takes on yellow pet urine, but the final stain appears orange.

FiberProtect works at a molecular level protecting your rugs and other textiles by penetrating the fibers and filling up the millions of dye-receptor sites with protector, leaving virtually no room for foreign matter to deposit, no matter the fiber type: silk, wool, nylon, viscose. It’s tough enough to last through professional cleanings and will only ever need a “booster” every 2-3 years to keep it from breaking down in the highest traffic areas. FiberProtect will never alter the colour or texture of your textiles.

When making an area rug, upholstered furniture, or other textile investment, it’s a smart decision to preventatively protect the fibers instead of waiting for a spill or stain to occur, rather than costly replacement or undergoing colour correction.

Call and let us know how we can help you keep your fibers protected!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Renovation Cleaning
PRODUCTS
FiberProtect TM - primary uses: Applied on natural, and synthetic fibers to prevent staining, and to retard soil build up. Used on all wools, silks, linens, nylons, rayon, olefin, cottons, and ALL other natural and synthetic fibers. FiberProrect is an impregnator, and not only a surface coating - it will NOT alter the colour, texture, and feel of the treated fabric, fiber or other surfaces. FiberProtect Plus is used primarily in commercial applications - used in high traffic areas such as Lobbies, Corridors, Landings, and Outdoor Patio Furniture. StoneProtect TM - an impregnating sealer not a surface coating. Resists stains & helps provide an easy to maintain surface. Works great on all stone including: limestone, terrazzo, slate, marble, granite, and more. WallpaperProtect TM - prevents against staining. Can even be used on hand painted, or custom wall papers. Resists water, and oil based stains. PaintProtect TM - Bonds, penetrates, and impregnates paint. Does NOT alter colour or texture. ENVIRONMENTALLY FRIENDLY CLEANING PRODUCTS SPRAYCLEAN TM: Enviriomentally safe spray, and wipe cleaner designed for all natural stone kitchen, and bathroom counters, including marble, limestone, granite, slate, and manmade surfaces. Sprayclean is a bio-friendly anti-bacterial cleaner that will NOT cause a residue build up. and is also effective on mirrors, glass, and sealed wood furniture. FLOORCLEAN TM: Safe and easy to use interior/exterior, concentrated floor cleaner. Use it on all your marble, granite, limestone, slate, terrazzo, hardwood, ceramic, and wood laminate flooring. It even helps repel dust from hardwood floors. Floorclean will NOT cause a residue build up. WOODCLEAN TM: An all natural, bio based cleaner, and polish for fine furniture. Use it to enrich,. and replentish all your wood furniture surfaces. Not recommended on French polish finishes. BATH & BASIN TM: A powerful , and easy to use cleaner, whitener, and brightener. The product is a non-toxic cleaner that not only cleans heavily soiled surfaces, but also deordorizes and disinfects the area. Bath & Basin is safe to use on ceramic tiles, glass tiles, and natural stone surfaces. PETSTAIN REMOVER: Used to to remove pet stains such as urine, feces, vomit, dirt, and associated odours on rugs, carpets, upholstered furniture, and pet beds. PetStain Remover is a non-toxic cleaning solution tahat is safe for both pets and children. PerStain Remover deordorizes, sanitizes, and helps to discourage repeat incidents.
SERVICES
Apply FiberProtect TM stain protection treatment on area Carpets, fine upholstered furnishings, draperies, bedding, ect. Safe to use on Silks, Velvets, Cottons, Wool, Suede's and Leathers. It won't change the colour, look, or feel of the material. Emergency on-site after Care spot, and stain cleaning service. Full service professional cleaning. We can clean fine furnishings & carpets. Experienced in cleaning delicate fabrics such as : wools, silks, cottons, vegetable dyes, and more. Can be done in house, or on site. Apply StoneProtect TM impregnating sealers. Experienced in dealing with designers, working in custom homes, and working with deadlines. We also do Fire Retarding on practically ANY material or fiber.
BRANDS
FiberProtect TM Eccotouch Products StoneProtect TM Leatherprotect TM Sprayclean TM Floorclean TM Woodclean TM Bath & Basin TM Petstain Remover TM
WEBSITE
http://www.fiberprotect.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
11
RETURN POLICY
N/A
PAYMENT METHOD
COD or Upon Completion, unless otherwise arranged: for your convenience we accept Visa, MasterCard, or cheque.
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