Fiber Protection Services Inc (Fiberprotection)

Carpet & Rug Cleaning & Repairing
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Carpet & Rug Cleaning & Repairing
Fiber Protection Services Inc (Fiberprotection)
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99%

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Reviews by rating (past 12 months)

Reviews for Fiber Protection Services Inc (Fiberprotection)

Average customer rating:
10 10 (106 reviews)

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gberwick
gberwick
1 review Sharon, ON
10/10

Fabric protection for couch

Showed up the next day after contacting them. They were fast friendly and gave a great explanation of what to do if there is a spill and how to use their spot remover

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Company Response

Thank you for your kind words. We believe an informed client, an empowered client is the best client to have. That is why we give clients the spot kit and instructions on how to use the kit.

Private User
Private User
1 review Markham, ON
10/10

Fabric Protection for New Furniture

Quality product..quality work. Excellent customer service. Wish everyone was as professional as Paul and his team. I am confident help is just a phone call away if I should ever need again. The goody bag of stain removal spray also nice touch !

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Company Response

Thank you for you kind words. Quality in our workmanship and in our products is our watchword. This is something that we strive for always c

Philipli
Philipli
2 reviews Pickering, ON
10/10

Stain removal

  Fiber Protection Services Inc (Fiberprotection)
647-779-7755
29 Milford Ave
Toronto
ON
M6M 2W1
CANADA

Long story short i fell asleep on the couch with a chocolate in my pocket and it melted onto our couch cushion and left a stain I didn't think was going to come off, my wife was not very impressed lol. I called Paul because we sprayed our couch with Fiber Protection.
1. He returned my call immediately
2. He honored our warranty even though it just recently expired
3. He provided great customer care and offered more then he needed to

The result was the best as we couldn't even tell where the stain originally was and it was done within 2 business days. I am sending Paul the before and after pictures so he can share it with his clients and potential clients as to show the level of work that Fiber Protection provides.

Overall we are extremely happy with the result and I was even more impressed with the level of service and care Paul and his team provided to us!

Being in the service industry for 20 years myself I understand what separates good companies from great companies and his honesty, dedication, quality of work should be everything a client looks for in any service provider.

He has a loyal customer in us 100%. Although we hope we don't damage our fabric too often lol we know that we will be in good hands if it does happen again.

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Company Response

That you got your kind words. Chocolate is a tough stain to get out, but your having the foresight to have us treat the sofa made it a lot easier. We try very hard to be there when our clients need us.

Jeff Gould in Toronto
Jeff Gould in Toronto
1 review Toronto, ON
10/10

Furniture Protection

Very professional and helpful.
Paul walked me through the entire care process while his team completed the protection of our Sofa, Dining Room Chairs and Carpet.
I have no doubt that if the situation required they would be their to assist on any after care. In short Peace of Mind.
Would totally recommend

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Company Response

Thank you for your kind words. We always try to be there when our clients need us. It is something we pride ourselves on.

jgould
jgould
1 review Vaughan, ON
10/10

Furniture Protection

A totally enjoyable and professional experience.
Paul who is very honest and engaging gave the full instructions for continuing care while the team did the protection process.
Have no doubt that if after care would be required they would be on site without hesitation.
Would for sure highly recommend.

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Company Response

Thank you for your kind words. We are there for our clients when they have news of our help, and yes as quickly as we are able to get there.

Dina
Dina
2 reviews Toronto, ON
10/10

Fiber protect new furniture

I recently purchased new furniture for my main floor. Most of the fabrics were white!!! So I was very nervous about spills and stains. I found Fiber Protection Services on Home Stars and chose them because of the many 5 star reviews. Now I know why there are so many. I called Paul and left a message. Within 15 minutes (which is unheard of) he called me back and left me a long voice message about the services he offers. I booked his services immediately and his team came out today to protect my furniture. They also educated me on the “chemistry” of stains and what to do in the event of one with their at-home kit that is included. While I haven’t spilled anything....YET (with 2 teenagers and a dog!) I’m sure I won’t have any problems cleaning up after a spill. And if I can’t clean it myself, they will come out and do it for you. I highly recommend protecting your furniture with Fiber Protection Services. Their customer service and products sets them apart from all the rest!

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Company Response

Thank you for your kind words. It is important to us that our clients have peace of mind. We always try to exceed their expectations.

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Furniture stain guarding services

If you want a peace of mind, Fiber Protection is the way to go. Paul is very friendly, professional and easy to deal with. He takes the time to explain the product and instills confidence in the services they provide.

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Company Response

Thank you so much for your kind words. We try hard to provide our clients with peace of mind regarding any stains that may occur.

t. n.
t. n.
1 review Bradford West Gwillimbury, ON
10/10

fabric protection for furniture

excellent service and value! having just purchased new upholstered furniture and area carpet, i was keen to protect the pieces from any damaging encounters from food or drink. paul lucas was very highly recommended, and did not disappoint. the team was professional, courteous and thorough, and i am telling everyone about them! thank you!

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Company Response

Thank you for your kind words.
We try very hard to make sure everyone of our clients gets our very best efforts. Customer service is important to us.

AnnexGirl
AnnexGirl
2 reviews Toronto, ON
10/10

Sofa fibre protection.

Prompt, friendly, and very responsive. Paul Instills confidence in the service. Would use again for sure!

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Company Response

Thank you very much for your kind words, and support. We will always aspire to do the very best for our clients.

Woody
Woody
1 review Toronto, ON
10/10

Furniture protection

Fibre protect sprayed and protected our new furniture. Left a protection and kit and I now have piece of mind!

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Company Response

Thank you for you kind words. Peace of mind for our clients is something we strive for.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fiber Protection Services Inc (Fiberprotection)

Canada's most advanced environmentally friendly Fabric (Fiber)Stain Protection and Prevention, and Area Rug Cleaning company - specializing in ecologically friendly cleaning methods, and non-toxic Stain, and Soil Protection Treatment. While a lot of people categorize Fabric or Fiber Protection as "Scotchguarding", this is a misnomer as there are many companies that protect fabrics, and fibers from spots and stains. FiberProtection Services is the one of the highest, if not the highest rated Stain Prevention, and Protection company. We also specialize in Carpet/Rug cleaning - we wash, disinfect, and deodorizing Rugs while removing many different types of spots and stains. Rug/Carpet colour correction/repair, Upholstery & Furniture cleaning are also areas of our specialization. Our protection, and stain removal also includes differing Levels of Aftercare Maintenance packages. FiberProtection Services, Inc. specializes in cleaning the finest Persian, Nepalese, Turkish, Pak Persian, and Oriental Rugs. The company offers everything from a light seasonal freshen up to full heavy duty restorative jobs. FiberProtection Services Inc. can perform our treatments in-shop or in-house for cleaning depending on the size of your Area Rug. We happily will arrange for pickup and delivery of your Rug when required.

Multiple cleaning methods such as dry foam, absorbent compound, Low Moisture Cleaning, Bonnet Cleaning, Dry Cleaning and several extractive cleaning protocols can be used on any item we clean. We custom tailor our cleaning methods to suit your carpet's specialized needs.

We also do Fire Retarding on practically ANY material or fiber.

WHY OUR PROTECTOR IS DIFFERENT

We are often asked if applying a fiber protector is really necessary – does it actually DO anything?

Some of the big-brand protectors you may already be familiar with work pretty well most of time, but will only bead up a spill for about 10 – 15 minutes or so before allowing it to seep through the protective barrier and cause a stain. Some fiber types don’t accept protector well, and these types of protectors can be spot-cleaned away or worn thin in high traffic areas. To apply, these protectors are typically sprayed onto the textile and coat the fibers they come into contact with.

For the best possible penetration of protector into the fibers, use a SOLVENT-based protector like our own FiberProtect, rather than a WATER-based protector. This is especially important when treating fibers that are susceptible to colour shift or dye bleed, as water-based protectors are known to occasionally cause dye damage while solvent-based protectors do not.

Because we believe in a proactive approach to textile care, rather than a reactive one, we have developed and perfected a different kind of fiber protection, FiberProtect, to protect you from these stain types:

DESTRUCTION OF DYES
This occurs when an over-the-counter spotter has removed colour from a textile, such as an Oxy-cleaner used on a dark fiber that leaves behind a much lighter colour after use.

MASKING OF DYES
These stains happen when one dye/spill is dark or deep enough in colour to cover up the existing dyes, such as when a red sports drink spills and permanently colours beige fibers red.

RECOMBINATION STAIN
This happens when the existing dyes and the newly introduced stain colour combine to make a new colour, such as when a pink coloured area rug takes on yellow pet urine, but the final stain appears orange.

FiberProtect works at a molecular level protecting your rugs and other textiles by penetrating the fibers and filling up the millions of dye-receptor sites with protector, leaving virtually no room for foreign matter to deposit, no matter the fiber type: silk, wool, nylon, viscose. It’s tough enough to last through professional cleanings and will only ever need a “booster” every 2-3 years to keep it from breaking down in the highest traffic areas. FiberProtect will never alter the colour or texture of your textiles.

When making an area rug, upholstered furniture, or other textile investment, it’s a smart decision to preventatively protect the fibers instead of waiting for a spill or stain to occur, rather than costly replacement or undergoing colour correction.

Call and let us know how we can help you keep your fibers protected!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Renovation Cleaning
PRODUCTS
FiberProtect TM - primary uses: Applied on natural, and synthetic fibers to prevent staining, and to retard soil build up. Used on all wools, silks, linens, nylons, rayon, olefin, cottons, and ALL other natural and synthetic fibers. FiberProrect is an impregnator, and not only a surface coating - it will NOT alter the colour, texture, and feel of the treated fabric, fiber or other surfaces. FiberProtect Plus is used primarily in commercial applications - used in high traffic areas such as Lobbies, Corridors, Landings, and Outdoor Patio Furniture. StoneProtect TM - an impregnating sealer not a surface coating. Resists stains & helps provide an easy to maintain surface. Works great on all stone including: limestone, terrazzo, slate, marble, granite, and more. WallpaperProtect TM - prevents against staining. Can even be used on hand painted, or custom wall papers. Resists water, and oil based stains. PaintProtect TM - Bonds, penetrates, and impregnates paint. Does NOT alter colour or texture. ENVIRONMENTALLY FRIENDLY CLEANING PRODUCTS SPRAYCLEAN TM: Enviriomentally safe spray, and wipe cleaner designed for all natural stone kitchen, and bathroom counters, including marble, limestone, granite, slate, and manmade surfaces. Sprayclean is a bio-friendly anti-bacterial cleaner that will NOT cause a residue build up. and is also effective on mirrors, glass, and sealed wood furniture. FLOORCLEAN TM: Safe and easy to use interior/exterior, concentrated floor cleaner. Use it on all your marble, granite, limestone, slate, terrazzo, hardwood, ceramic, and wood laminate flooring. It even helps repel dust from hardwood floors. Floorclean will NOT cause a residue build up. WOODCLEAN TM: An all natural, bio based cleaner, and polish for fine furniture. Use it to enrich,. and replentish all your wood furniture surfaces. Not recommended on French polish finishes. BATH & BASIN TM: A powerful , and easy to use cleaner, whitener, and brightener. The product is a non-toxic cleaner that not only cleans heavily soiled surfaces, but also deordorizes and disinfects the area. Bath & Basin is safe to use on ceramic tiles, glass tiles, and natural stone surfaces. PETSTAIN REMOVER: Used to to remove pet stains such as urine, feces, vomit, dirt, and associated odours on rugs, carpets, upholstered furniture, and pet beds. PetStain Remover is a non-toxic cleaning solution tahat is safe for both pets and children. PerStain Remover deordorizes, sanitizes, and helps to discourage repeat incidents.
SERVICES
Apply FiberProtect TM stain protection treatment on area Carpets, fine upholstered furnishings, draperies, bedding, ect. Safe to use on Silks, Velvets, Cottons, Wool, Suede's and Leathers. It won't change the colour, look, or feel of the material. Emergency on-site after Care spot, and stain cleaning service. Full service professional cleaning. We can clean fine furnishings & carpets. Experienced in cleaning delicate fabrics such as : wools, silks, cottons, vegetable dyes, and more. Can be done in house, or on site. Apply StoneProtect TM impregnating sealers. Experienced in dealing with designers, working in custom homes, and working with deadlines. We also do Fire Retarding on practically ANY material or fiber.
BRANDS
FiberProtect TM Eccotouch Products StoneProtect TM Leatherprotect TM Sprayclean TM Floorclean TM Woodclean TM Bath & Basin TM Petstain Remover TM
WEBSITE
http://www.fiberprotect.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
11
RETURN POLICY
N/A
PAYMENT METHOD
COD or Upon Completion, unless otherwise arranged: for your convenience we accept Visa, MasterCard, or cheque.
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