Michael in Ottawa

Very professional and thorough. I was explained in every detail about the scope of work before signing the contract. Phil comes well equipped, works fast and efficiently. He even brings his own printer and produces the report on the spot. In the end, he e-mailed me a set of documents including a copy of the report and all forms and guides to facilitate filling out the warranty forms. Phenomenal service!

3 snow falls, 3 problems. First snowstorm at 7:00pm driveway was not plowed. Neighbors, was plowed twice. CPS showed up at 11:30 pm. I tried to ram through the snow but skidded. $1500 damage to the car. I called 3 times to complain, spoke to the manager and they blamed me for being a complainer. The drivers work hard but there seems to be not enough of them. It's frustrating to see your neighbors driveways always clean and having to shovel your own. Yesterday I could not get out of my garage till 2:30 pm because they did not clear the snow from city's plow run. Waste of money. Learned my lesson! ;30 They don't show until late in the evening when all other companies are on their second round of clearing driveways and then do the worst job imaginable. We paid extra for a 2 car driveway but they don't plow 2 sides. This time my husband shoveled almost one entire side himself and when the plow finally showed up the side my husband had already shoveled is the only portion they plowed. Sadly a complete waste of money. For the entire winter they've showed up twice and both times did a small portion of the driveway so long after the storm we'd already had to shovel most of the driveway ourselves.