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This is my second time for Home Inspection. I used Acker Home Inspection again because of their excellent work at the first time in 2015. Their skill are very professional. Phil can explain things very well to be able to understand for layman like me. After the inspection, you understand your home better and know the status of every corner of your home. Plus I can ask any question and phil will explain it till I understand. Any dumb question is very good one for them and explain it patiently. Perfect!
Thank you very much, Naing. A piece of advice I would have to those retaining a home inspector, is that you should check to see if the inspector will allow you to come along during the inspection, is willing to talk to the significance of issues as they are encountered, is willing to show how various home components work, and will offer advice on preventive maintenance. It's my objective to share with my clients as much as I can about the operation of the home's components, and to share as much as possible about how to care for their homes.
First-time home buyer. Phil and his team walked me throughout the entire inside and outside of the home, teaching me about the house and about building in general! It was very thorough and professional. I would highly recommend.
Thanks TC. I encourage my clients to come with me throughout our inspection, to give you a better understanding of how the various key systems and components that make up the home. I also take this as an opportunity to give advice on regular maintenance activities every homeowner should be aware of. I sincerely appreciate your review, TC.
They were very professional and nice. Both electronic and hard copy of all the reports provided by them really make my life easier for submission. Would recommend to my friend if they need such service.
Thank you Wen. I truly appreciate your taking the time to complete this review, and the kind comments about our services to you.
Phil and his son-in-law were a great team! Each reviewed areas of our soon to be new home, walked us through issues and provided their exceptionally well detailed report on the spot. They printed and gave us a digital copy before we even left the home site.
Thank you Mark & Christine! Just some background information for others reading this review: our process has myself and Randy Bongard at each inspection. Randy has been working with me for over 15 years, so we have a process that is very fine-tuned. My primary task is in conducting the inspection and Randy's primary task is in preparing the inspection files that will be turned over to our clients at the end of the inspection. This allows me to focus my attention on the inspection activities, and Randy to focus on taking my input to create the inspection report.
My husband and I just bought our first house and had it inspected by Acker Home. The service was professional, thorough, and friendly! We were very impressed with how digital the report was. Will recommend to everyone :)
Many of my clients are first time buyers. It's gratifying to know that my services are providing you with helpful information. Thank you for your review.
Detail oriented, teacher of home. They will leave you confident that your Tarion warranty is done correctly and at the same time teach you how to maintain your home! I definitely recommend Mike Acker
Thank you GG!
We used Acker Home Inspection for our thirty day Tarion submission and we are glad we did. Phil was able to identify many deficiencies that we otherwise would not have identified.
I called Phil on a Sunday, hoping to leave a voice mail for him to get back to me on the Monday, and he still picked up and spoke to me for 20 minutes, and at no time did I feel rushed! The customer service he provided was above and beyond.
In summary, this is an extremely professional company and I will be using their services for future Tarion milestones. Highly recommended
Thank you very much, FM. I'm pleased that we were able to provide services meeting your needs. For your needs, there was the wrinkle: you were coming in from Barrie, so the inspection had to be arranged to meet your travel constraints.
As a family business, there is no such thing as fixed hours, which includes taking phone calls and monitoring emails continuously during our waking hours. Myself and my wife, Helen, are literally attached to the phone. This also includes answering questions and helping clients long after the inspection is completed.
The Acker Home Inspection team was prompt, punctual, efficient, well-equipped, and very thorough. They identified issues I would have never known to check, and they probably saved us thousands of dollars in the long run.
Since we purchased a new construction home from a reputable builder and we hadn't noticed any issues, I was hesitant to do a home inspection at all, but I am absolutely grateful that we did.
By the end of our visit, I had a professional document listing numerous issues ranging in severity, including a couple of critical ones, complete with photographs to go with each item. Getting these on our one-year Tarion submission will be invaluable.
Thank you very much, Mike. I'm pleased you found our services valuable.
My wife and I are in the process of buying our first home, and Acker Home Inspection was recommended to us.
When Phill arrived he was very professional, and knowledgeable. He took his time and explained everything he was looking at/for to my wife and I, and went through a very detailed report with us afterwards.
We would absolutely recommend Acker Home Inspection to anyone buying a home.
Thank you Andrew. It's my pleasure to help first-time-buyers learn about the the systems and components that make the home work, and to offer advice on improvements and maintenance.
At Acker Home Inspection, we take pride in performing each inspection with professionalism, integrity, and quality. It is our goal to deliver to you an outstanding customer experience at each point of contact with our firm, including making it easy for you to understand our services, schedule an inspection appointment with us, and receiving a detailed, informative report on the condition of the property you retained us to inspect.
Our service area is Ottawa and surrounding communities, including Kanata, Barrhaven, Orleans, Stittsville, Manotick, Gloucester, Central Ottawa, Arnprior, Carleton Place, Kemptiville, Rockland, Almonte, Russell, and Embrum.