my first and last time with this company
3 snow falls, 3 problems.
First snowstorm at 7:00pm driveway was not plowed. Neighbors, was plowed twice. CPS showed up at 11:30 pm. I tried to ram through the snow but skidded. $1500 damage to the car. I called 3 times to complain, spoke to the manager and they blamed me for being a complainer. The drivers work hard but there seems to be not enough of them. It's frustrating to see your neighbors driveways always clean and having to shovel your own. Yesterday I could not get out of my garage till 2:30 pm because they did not clear the snow from city's plow run. Waste of money. Learned my lesson!
;30 They don't show until late in the evening when all other companies are on their second round of clearing driveways and then do the worst job imaginable. We paid extra for a 2 car driveway but they don't plow 2 sides. This time my husband shoveled almost one entire side himself and when the plow finally showed up the side my husband had already shoveled is the only portion they plowed. Sadly a complete waste of money. For the entire winter they've showed up twice and both times did a small portion of the driveway so long after the storm we'd already had to shovel most of the driveway ourselves.
- Approximate cost of services:
- $350.00
- Company Response
Thank you for your review Michael. We apologize for your poor experience with our snow removal service. Our reputation is very important to us and for this reason we have decided to discontinue all snow removal services moving forward. We hope our excellent reputation in lawn, driveway and cleaning services receive a 2nd chance for your business in the future. All the best on a wonderful summer!