Reviews

10/10

The project had unforeseeable issues but they kept their price the same. In fact they were so honest that they deducted money because they didn't end up having to do work that was in the original quote. Their crew came back at 11 pm and stayed until after 1am to fix an issue. I don't know of any contractors who would have been that responsive. They also were the only company that would put back our patio stones, which they did like artists. Milan and his crew did a great job of putting things back.

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Company Response

Scott:
I apologize for the delay in responding to your review. Thank you for sharing your experience with G J MacRae here on Homestars. You are helping others who need foundation repair work, on their basement, narrow their search so they can make an informed choice when hiring a foundation repair / waterproofing company.

The heavy rain in April / May 2017 called for preventative measures to ensure no water got into a job already in progress; namely your property. Dean knows that and is very particular and aware. Flooding conditions can be tricky and preventative action is always the best way to proceed.

Thank you
Noreen
G J MacRae Foundation Repair
www.wetbasements.com
905 824 2557 Mississauga, ON

10/10

We paid our cleaning lady to do this by hand every year and it never really came clean. After they were done it looks like we just had a new floor put it, its that good. I really appreciated the fact that they showed up when they said they would. Too often people book an appointment and then never show up or show up a day early etc. I would recommend them to anyone.

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Company Response

Thank you for the positive feedback. It was our pleasure doing this work for you.

Len

10/10

They showed up when they said they would which is huge to me as I need to come and go and be on calls for work. The guy was very friendly and answered all my questions and got to work right away.

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Company Response

Really appreciate your review Scott.

It was our pleasure to serve your security needs.

We always try to arrive on time for appointments because we know that your time is just as important to you as ours is to other clients awaiting our arrival after serving your needs.

Thanks very much for your business.

10/10

Their quote was the most competitive. They came when they said they would and finished promptly. They were very polite and respectful of our home. I recently had to call them back because the fan that we had provided started to make noise. They returned my call the next morning and came that afternoon and fixed the issue (a part had wiggled loose). That kind of service is hard to find these days. We found their listing on the Electrical Safety Authrority website esasafe.com which means that they basically have their permits rubber stamped because they have a really good inspection pass rate.

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