We had Chris come and do a furnace tune-up for us. He did a great job... we shouldn't have waited this long. We couldn't be more happy with the service.
Thanks, Kelly. Glad we could be there to help!
I was quoted $95 for the quick install job that took less than 1 hour and received a bill (after calling and emailing for 2 days) for $250... they increased the hourly rate, charged 2 hours (which they told me then for the first time was the min. charge) and added a mandatory $35 parts fee (although no parts were required). When I questioned it the lady I spoke to was rude and all they would do is charge the quoted hourly rate but still charged 2 hours + parts fee. Definitely NOT what I was quoted on the phone. It's too bad because the guy who did the installation was great and we would have been long-time customers had it not ended this way.
