Baker Plumbing & Heating

Plumbing
Calgary AB T2G 2A7
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Kelly from Calgary
Kelly from Calgary
2 reviews Calgary, AB
1/10

gas bbq hook-up

I was quoted $95 for the quick install job that took less than 1 hour and received a bill (after calling and emailing for 2 days) for $250... they increased the hourly rate, charged 2 hours (which they told me then for the first time was the min. charge) and added a mandatory $35 parts fee (although no parts were required). When I questioned it the lady I spoke to was rude and all they would do is charge the quoted hourly rate but still charged 2 hours + parts fee. Definitely NOT what I was quoted on the phone. It's too bad because the guy who did the installation was great and we would have been long-time customers had it not ended this way.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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