Reviews

10/10

I had a hard time finding a roofing company with high HomeStars rating to come look at my roof in the past 2 months. Harris returned my messages quickly and came to take a look within 2 days. He went on my roof and took pictures so he could to show me the problem that needed to be fixed. He also suggested other issues that could be a problem in the future with the pictures as proof. I was confident he did the work he told me he was going to do because he showed me pictures of all the things he fixed on the roof. Thanks Harris for fixing my roof!

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Company Response

Thanks Wendy! You are more than welcome!!
Looking forward to fixing any of your roofing problems in the future.

9/10

Frank was very easy to communicate with and polite. He came when he said he would. He fixed a couple broken shingles and reinforced a few others that he said looked loose.

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Company Response

Thank you for your great review, Wendy!

9/10

Based on the good Homestar reviews I asked Doktor Handyman to do a small job of replacing the kitchen and powder room faucets. He gave a very good quote. On the day he was suppose to come he had an unfortunate incident but he called me right away to let me know he would be late. When it turned out he couldn't make it, he quickly found a guy to replace him and the other guy showed up promptly. But the other guy did a sloppy job and only gave excuses when I told him things didn't look right. I sent pictures of the finished work to Doktor Handyman and he quickly responded and told me the other guy will come back tomorrow (with my permission) and rectify all the issues to my 100% satisfaction. After the second visit, Casey checked with me again to make sure I was completely satisfied. He wants to make sure his customers are happy and deals with issues quickly.

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Company Response

I'm glad to hear the end result was to your satisfaction and can only emphasis that we do the job once and do it right. In this particular case, I'm sorry it took us two tries. I promise you it will never happen again.
Thank you!
Doktor Handyman
416-722-9550


First Review

8/10

I had 2 leaky faucets, one in the kitchen and the other in the powder room. I called Doktor Handyman based on reviews on Homestars to help me replace them. Unfortunately, something came up so he let me know right away that he would be late and then later he called someone else to come in his place since it was near the end of the day. So Matthew came quickly and replaced the faucets. The powder room faucets had some difficulties/obstacles and I was not happy with the work when he finished. I voiced my concerns but I only received excuses. So I showed pictures of the work to Doktor Handyman and Matthew came back the next day and fixed all the issues to my satisfaction. He was courteous when he came back the next day and there was no hostility. Maybe he needs more experience in dealing with customers but he is a nice guy. The price was very reasonable.

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Company Response

Thank you and it was a pleasure doing business with you.