He was hired to fix the leak in my shower floor. After he quote "finished" this is what I encountered:
1) glue on the glass side panel which he had to re-install. Additionally the glass panel was not properly aligned with the glass shower door
2) black stains on my bedroom carpeting from the black grout used in the shower
3) footprints in black on wooden stairs
Not only was he responsible for this, BUT I had to point this out to him to correct. This is inexcusable and unacceptable work.
He did remove most of the stains on the broadloom, cleaned the stairs and removed some of the glue from the side panel. I had to on my own
to spend a good couple of hours removing the rest of the glue residue. It was difficult and time consuming. The point is none of this should have occurred with proper care and attention to detail. Both were lacking.
The leak had damaged the ceiling below and a hole had been cut out to let it dry before replacing drywall. About a week after he left I noticed that water was dripping and still leaking after he had supposedly finished the repairs to the shower.
Even though he was paid the full amount of $1525 for the job, he insisted that this was a "new" problem and asked for an additional $600. I was in a difficult spot because to bring in someone new at this point would have probably cost me more. He tried to repair again on two separate occassions using different grout, but it still leaked.
I was certainly getting fed up and frustrated and he told me he would try ONE MORE TIME, but that I had to pay him the balance in full whether he was able to fix it or not! Really? Well this is an offer I could and did refuse.
So I paid the DOKTOR $1864 for what? I still had the leak and I was out a substantial amount of money.