Reviews

10/10

I had my old Weber cleaned and refurbished. It looked like a mess and was rusted and peeling but worked well so I didnt want to replace it. Excellent service and it looks as good as new.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Dear Sue,

Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our cleaning and refurbishing service worked wonders on your old Weber BBQ. It's fantastic to know that your BBQ is now as good as new!

Happy grilling!
The Barbeque Pro Team

10/10

My very ugly bathroom has been transformed. The guys did a great job with both the demolition, the rebuilding and the clean up. I am enjoying my new luxurious space!

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

thanks for the opportunity. it was a pleasure

4/10

I think the high home stars rating has made this company impossible to deal with. You can never reach anyone on the phone, and the voice messages left are so quiet, I couldn't hear them. Emails are not answered promptly. The electricians who come are very competent and nice, but the office is not easy to deal with. After two delayed, and rescheduled service calls, and multiple calls with the office, I went with another electrician who was just as good, and much more easy to deal with.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hello Sue. Glad you think our electricians are fabulous and sorry to hear our office staff was not able to accommodate a return date as fast as possible. We do at busy times ask for the standard 5 to 10 business days notice and are sorry we could not accommodate you. These feedback is valuable and we will ensure to try to keep our phone lines open and available and we thank you for your review. The electricians appreciate knowing that clients at the end of the day know that if you hire Hotwire for big or small projects - we are competent and professional.

10/10

We bought a Modern Fan Company fan. The first fan did not work, despite two expensive visits from a different electrical company. We obtained a replacement fan. Captain Electric quoted the job, arrived on time, packed up the old fan for reshipping and installed the new fan quickly and professionally with a one year warranty. I will be using them again.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review Sue. It is always frustrating when dealing with a product failure. We were glad to have been able to help, and install a fan that works. Thank you for choosing Captain Electric, we will see you next time. ... bw