They are so honest, they recommended that my cheaper BBQ be replaced rather than serviced. No every company is this ethical anymore. This saved me money at their expense. Definitely trustworthy.
- Company Response
Hi Cheri, thank you for your kind words. Occasionally we do come across BBQ's where it's not worth cleaning. It's always been our policy to recommend a new BBQ purchase when this happens, even if we lose the job. We would rather build a lasting business relationship than a once-off service that leaves a bad taste in your mouth. We also have sales representatives that are more than happy to walk you through process of buying a new BBQ to make sure you're getting a BBQ with the best construction and amount of cooking space. We look forward to seeing you at some point in the future.