Samantha in Markham

I was introduced to Alliance Floor Source via Homestars and was impressed by their stellar rating. I contacted them for an estimate and received a very quick response from them. During the initial appointment, we were impressed by Lehel's professionalism and enthusiasm for his work and thus, decided to hire this company to stain and refinish our existing hardwood floors as well as our staircase. The finished product (ebony stain with a matte finish) is perfect and I am extremely happy with their service. I am also impressed by Lehel's professionalism and his desire to please his clients. He went out of his way to replace a handrail bracket (that was misplaced by a painting company I hired) and even assumed the cost. Unfortunately, a few months after the job was complete, I had an accident and damaged my floors. Some carpet cleaner was spilled on the hardwood floor and corroded the finish and part of the stain.=( I rehired Lehel's company and they were able to repair the floor so that the blemished area blends seamlessly with the rest of the floor. Overall, I am very happy with the quality of product and service this company provides and I would definitely rehire (already did!) and refer to others! Thanks Lehel!

If you have a particular colour scheme in mind, but are overwhelmed by the many colour selections available, I would highly recommend Renaissance Painters. Jason is very knowledgeable about colours and offers excellent consultation services. He was able to translate my monochromatic gray theme into beautiful shades of gray that were neither too warm or too cool. The quality of their work is excellent and they were able to complete the job quite quickly. I did experience one minor problem - after they were done, I was missing a metal bracket used to secure a small handrail to the wall. I suspect it was accidentally tossed out by the painters during their cleanup. Unfortunately, they claimed no knowledge of the bracket and left it to me to find a replacement. Luckily, the company I hired to refinish my floors offered to replace it for me free of charge. Nonetheless, I am somewhat disappointed at the lack of accountability shown by Renaissance. Even though the problem was minor, I would have appreciated if they could have offered a solution rather than leaving the problem for me to handle. Hence why I scored the company an 8 rather than a 10. Customer service and accountability is just as important to me as product quality and price. Overall though, the quality of their work was excellent and worth the price.