Renaissance Painters

Paint & Wallpaper Contractors
Toronto ON M5A 2V8
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Reviews for Renaissance Painters

Average customer rating:
9.6 10 (553 reviews)

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Private User
Private User
Private User reviews , ON
2/10

They don’t stand behind their work

We hired Jason for the 2nd time to paint the kitchen in our new house white. Jason made big promises of how amazing it was going to look, “like a brand new kitchen - even better than the last one” but what we ended up with is boxes that don’t match the cupboard doors because they didn’t put on enough paint. The dark wood shoes through in a number of places. Similarly the doors show dark wood on the edges and you can see the scratches where they sanded. When I called Jason to come do one more coat he ignored me for several days, then finally had a call with myself and my husband where he said he couldn’t fix it because it would bankrupt his company, because his dad was in the hospital, and because I only paid for 3 coats (# of coats was never discussed). We are now left with a kitchen that doesn’t look good and Jason is not willing to fix it. I asked if he felt this reflected his quality of work and he said he “couldn’t tell from the pictures”. He called me “disingenuous” and hung up on me. I also posted my experience on google because Jason is such a great salesman but people should know he does not stand behind his work.

Approximate cost of services:
$4,000.00
4 of 5 people found this review helpful.
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Company Response

Not the experience ANY client should go through, let alone a returning client. Although We cannot speak to specific details of your project or to the individual correspondence that took place, what we can say is that under new management, Renaissance Painters is committed to providing the best possible experience for our clients by delivering the highest quality workmanship possible.

Please accept our sincere apologies for any inconvenience you were caused.

Private User
Private User
Private User reviews Toronto, ON
0/10

Very disappointed...

Very disappointed work quality and project completion. They were hired to re-paint a kitchen, including filling of handle holes and installation of new handles. The door re-installers were butchers who damaged the doors installing the new handles. They left the door interiors with huge splintered areas which if course showed when the cabinet doors were opened. To boot, they were quite unpleasant when being given professional guidance as to where to properly locate the handles so that each was consistent from door to door. The doors were subsequently removed to be re-painted and pleasantly reinstalled by Vlas. However the hole was drilled in the wrong location for one of the handles and he did not have the correct tool to fix this while there. He promised to come back to do so and did not. Calls to Jason and emails to Vlas have not been returned. As a result my clients (I'm the interior decorator) are left with one door handle which is unattached on one end and of course it's the cabinet door which is opened the most. Just because of this lack of professional care, I should add that Vlas' staff broke the glass top of my client's new stove. However they agreed to purchase it from her but that meant we had to go through the time and effort to purchase a replacement. A most disappointing end to what I felt might be a good professional contact.

Approximate cost of services:
$6,000.00
2 of 2 people found this review helpful.
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Cam in Old Toronto
Cam in Old Toronto
2 reviews Toronto, ON
0/10

Left my place a disaster

They left my condo a complete mess. It was flooded. Puddles of water everywhere, unidentifiable clumps of gunk on the floor. One of my bath towels was in the middle of the mess as if they'd tried to clean up with it but gave up immediately.

I've now hired a renovator to repair the floor damage they caused.

I tried to call and email Jason for an explanation but he never got back to me.

Basically these guys trashed my condo and then disappeared.

Approximate cost of services:
$0.00
5 of 5 people found this review helpful.
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Company Response

Very sorry to hear about this Cam, as nothing about what you have described should be expected from any reputable organization. Although some time has past, we do most certainly want to extend our deepest apologies for any inconvenience you were caused as a result of a previous experience.

financial.logic
financial.logic
1 review Bradford West Gwillimbury, ON
9/10

Kitchen cabinet refacing and painting of Kitchen, dining room.

Top quality work. The painters were very easy to work with. Clearly explained the process.

Approximate cost of services:
$8,600.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much for your assessment of your experience, we certainly appreciate your business!

Alessandra in Toronto
Alessandra in Toronto
1 review Toronto, ON
0/10

If you don't know how to do it right

Jason is a good storyteller. What was promised is not what was delivered. We hired this company to redo a staircase. The job was not done professionally. When the awful result was pointed out, Jason said that it looked good to him. Very frustrating.

Approximate cost of services:
$11,000.00
3 of 5 people found this review helpful.
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Company Response

An apology for your bad experience at this point does not change the circumstances that you endured. Renaissance Painters has been servicing clients for over 35 years and is committed to providing the best possible service to all clients. Although the specific details pertaining to this project are not clear, we would like to formally apologize to you.

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1 review Toronto, ON
10/10

Brick tinting

We urgently required some new bricks that we had installed at our house be tinted in time for us to put it on the market. Jason and his team went out of their way to accommodate our short timeline given their busy schedule. Their work was done flawlessly with great care and skill.

Approximate cost of services:
$1,900.00
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Company Response

Thank you very much for this kind review! we value your positive input!

abrahamanson
abrahamanson
2 reviews Toronto, ON
10/10

Kitchen cabinet refacing and paint consult

Cabinets gables and trim were repainted. Jason did an initial consult; recomended a colour and then Vaso had the doors removed and repainted with final touches done on site. Loved it. So effortlessly done, it goes to show how honest people that care about their work still exist in this business. I only have the highest recomendation for this crew

Approximate cost of services:
$3,000.00
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Company Response

We certainly appreciate the positive feedback ! All the best to you!

frenchyx3
frenchyx3
1 review Cambridge, ON
9/10

Kitchen cabinets, bathroom vanities and painting the whole interior

Jason was great on the phone, we had dealt with his right hand man Vaso, good guy,friendly and honest about the best way to do things, price was decent and we were lucky to get the job done as we were on a schedule.

Approximate cost of services:
$12,000.00
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Company Response

we are always happy to accommodate in way we can. Thanks for the honest assessment!

Kit in Montréal
Kit in Montréal
1 review Montreal,
10/10

Great Team and a Great Job

Jason and Vaso were a pleasure to work with and made the whole experience very easy for us from start to finish.
The team had a great attention to detail and quality and were very flexible with our changing renovation plans.
We would definitely work with them again.

Approximate cost of services:
$6,000.00
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Private User
Private User
1 review Toronto, ON
10/10

Great Team and Great Job

Jason and Vaso were a pleasure to work with and made the whole experience very easy for us from start to finish.
The team had a great attention to detail and quality and were very flexible with our changing renovation plans.
We would definitely work with them again

Approximate cost of services:
$6,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renaissance Painters

Painting Contractors and Wall Paper Contractors. EXPERTS in Kitchen Cabinets Paintings, Spraying, & Refinishing For over 30 years, Renaissance Painters has been painting for residential and commercial clients throughout the Greater Toronto Area (GTA). Unwavering commitment to customer service and extensive skill and training has awarded our company a reputation ...
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