Reviews

10/10

We called Reliance when the furnace stopped pumping out warm air, and the woman on the line was lovely, and she gave us an appointment the following day, a Sunday. She let us know about some options we had, but there wasn't ever any pressure to agree to extra costs. The next morning, James showed up first thing and withing minutes we had heat again. He was very thorough and checked everything over, let us know about some things to look for if the problem happens again, and educated us on when we should be looking to replace vs. fix the furnace. He was professional, and was clearly committed to getting us back up and running.

Approximate cost of services:
$100.00
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Company Response

Thank you for the wonderful review. We appreciate you taking the time to share your experience with us. ~Jessica

10/10

Professional, quickly, and informed. If you want to get the job done quickly and permanently - go with Gates. We knew that we had birds nesting in the eaves/soffits of our house but eventually discovered one day that a family of squirrels had moved in and booted the birds out. We were referred by locals to AAA Gates and they came within a day or two and took a look at the issues (entry points etc.) after speaking to us about where we believed they were getting in. A one-way trap was installed and all other possible exits were blocked off with heavy gauge tight metal mesh. We're more than happy with the service we were provided and haven't had any issues in our attic/roof since. Highly recommended!

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Ailise, I love your statement, "go with Gates", it is certainly catchy! Thank you for explaining how your job unfolded and for recommending our service to other potential HomeStars customers. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

10/10

These guys came in quickly and did a quick job on a Saturday night! Thanks very much!!

Approximate cost of services:
$400.00
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Company Response

Thank you Ailise for taking the time to write the Review. It Was a Pleasure Fixing your Machine. We Appreciate your business very much. looking forward to serving you in the future. Best Regards, Sam

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The guys were prompt and very friendly; they showed up on time just as we had arranged. While they were in our house they not only did an amazing job but they worked very clean! Thank you so much!

Approximate cost of services:
$1,200.00
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Company Response

Hey Ailise,

Thank you for taking the time to write about your experience with Platinum Pro Painters. It was a pleasure to work for you and we look forward to painting the remaining of your home in the near future. Thanks again.