Westrim was referred to me by my strata manager, and their price was competitive with the other plumbers I contacted. Appreciated the free home visit. Things started off really well, these guys are great commercial/industrial plumbers. Finished a complete re-pipe of both bathrooms and the water heater in one day. Unfortunately, the they really struggled with the tub installation. It became evident after a few botched installation attempts that the journeyman plumber they sent was not experienced with tub installation. That should have taken one day, but instead took 5. However, Dan is a good businessman and did what it took to sort everything out. Long story short, despite taking 4 times longer than they quoted and spending far more hours, the final invoice was exactly what they quoted, and my wife is happy with the results.