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97%

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Reviews for Nu-Phase Electric Ltd

Average customer rating:
9.8 10 (230 reviews)

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Bill T in Vancouver
Bill T in Vancouver
0 reviews Vancouver, BC
10/10

Check out non working baseboard heater

Two visits. First confirmed heater needed replacing. Neil returned two days later with new heater and thermostat at a very fair price. No surprizes, no extra charges. He even took away old heating heating unit.

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Company Response

Thank you for the review . As we are quickly rising to chilly mornings heatings systems should be tested in advance so you have a warm home.

M.Y. from Richmond, BC  in Richmond
M.Y. from Richmond, BC in Richmond
1 review Richmond, BC
10/10

Kitchen Wiring Problems

I had a handyman installed the under the cabinet lighting for me and found out that he hid the electrical boxes inside the wall, we also couldn't figure out why one of the ceiling lights was not working. I researched the internet and found that Nu Phase has a really good reviews so I called Neil over to fix the problem. Neil arrived on time and worked professionally and efficiently. He explained to me throughout the process and gave me suggestions of what needed to be done. Neil fixed the problems in no time. I am very satisfied and will recommend Neil to anyone who needs a good and honest licensed electrician.

Thanks Neil!

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Company Response

I appreciate the review . Unfortunately handymen take on more than they can handle and are able to do . We were able to fix all code errors and wiring mistakes . Hope you enjoy new kitchen .

Di in Richmond
Di in Richmond
1 review Richmond, BC
10/10

Stellar Electrician Service

Thanks to Neil Prasad for his timely, customer centered, and quality service this past week! Neil replaced two electrical breakers in our home, within a short time of our contact with him. Neil also called us the day following the service to enquire as to our satisfaction with his work and to ensure our problem had been resolved. We highly recommend Neil if you require an electrician!

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Company Response

Thank you for the stellar review. Identifying , troubleshooting and electrical code go hand in hand to fixing issuer . Enjoy your kitchen

Angus in Vancouver
Angus in Vancouver
1 review Vancouver, BC
10/10

Courteous, helpful, and expert trade - Hire Nu-Phase Electric!

I had a blown circuit breaker for a residential HVAC unit. With the heat of summer, I really wanted to get it dealt with quickly. I reached out three or four of the electricians with top HomeStars ratings - including several of the "Best of" companies. Neil at Nu-Phase was the only one who responded, and he booked me in promptly. He even gave the HVAC technician a call in advance so that he would have a better understanding of the problem.

Neil showed up on time and got the fix done in no time. OK, so maybe most competent electricians could repair a blown circuit breaker but here were some touches that I thought put Neil into a different category:

(a) Before starting the job he insisted on checking out the HVAC unit and confirming the factory amp and wattage specs. Why? Because often whatever was done at the time of install is wrong and Neil wanted to ensure that whatever work he did would stick and not lead to the same problems.

(b) Throughout the job Neil explained what he was doing, taking the time to ensure that I understood. He said that he believed his solution would deal with the problem, but that if didn't he would be prepared to return and do whatever needs done. And of course, Neil's solution did deal with the problem.

(c) While he was on-site, I also asked Neil to replace a light switch with a timer switch. He did that job very quickly, and again maybe most electricians could have as well. But when Neil was replacing the switch after wiring it up, he used a spirit level to ensure that the switch was going in vertically. He wanted to ensure that the switch and the panel would look right in relation to the door frame. And even the plate screws he rotated until the screwdriver notches in the screw heads were all vertical. Was any of this strictly necessary? No, but it sure showed an attention to detail and a commitment to craftsmanship that took me by surprise.

(d) Lastly, I asked Neil about a bunch of exterior halogen lights and asked him what the cost would be to switch the units over to LED for power savings. Rather than answer the question, Neil informed me that within the last few months these lights had come out in an LED format and that the units did not need to be replaced. He also encouraged me to go onto the BC Hydro website and ensure that I took advantage of the power savings rebates being offered. Neil emphasized that he believes his obligation to his customers is to answer their questions honestly and to save their money where he can. He sure demonstrated that on this question.

In short, I went with Neil simply on the strength of the HomeStars reviews. Boy did that work out. I would not hesitate to use Neil again for any electrical needs, and have no hesitation in recommending him for your needs. A nice guy who takes pride in his craft and does a first-class job.

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Company Response

Well that is the best written review that Nuphase Electric has ever recieved. The work ethic that Angus mentioned is the same detail I give each and every job. I use my trade expertise to provide a great experience for my clients. Enjoy your new home . Thx Neil

Mark in Vancouver
Mark in Vancouver
1 review Vancouver, BC
10/10

back porch reno

Neil was prompt, courteous and professional. He had good alternatives to my original plan and was amenable to change as we progressedthrough the job. I would highly recommend Nuphase Electric

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Company Response

Appreciate the review Mark. In this job there was a mixture of knob and tube ,aluminum and regular wiring. We eliminated as much as we could along the way to create safe electrical . Enjoy you new patio

Charlotte in Steveston
Charlotte in Steveston
2 reviews Richmond, BC
10/10

Electrical Wiring

Neil did several jobs for us, including installing an overhead box for a bedroom fan, installing three pot lights in one bathroom, and adding a separate light switch in another bathroom. He was personable and professional, and did a great job. We would definitely recommend him.

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Company Response

Thank you for the review. Working in existing homes requires a lot of experience. Hiring approved contractorsfor electrical gas and plumbing is required for liability insurance . It helps keep insurance rates lower and accidents to a minimum. Enjoy your new ceiling fan and potlights. Thx Neil

Dana Tye Rally in Vancouver
Dana Tye Rally in Vancouver
1 review Richmond, BC
10/10

Honest, reliable, efficient

Neil recently installed a ceiling fan and light in our bedroom. The job turned out to be more complicated than expected, but Neil spent many hours ensuring it was done to perfection -- with no extra charges added. We were grateful to come home to a job well done, all of the packaging carefully put away, and the manuals and instructions left out for easy reference. Neil is a true professional. We wouldn't hesitate to recommend him to someone else. Thanks, Neil!

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Company Response

I appreciate my customers taking the time to write a great review . That cieling fan definitely had a lot of pieces to assemble,but it was no problem . I secured the existing cieling box as it was loose . Due to vibration a box can break if it isn't secure Hope you guys a cool summer

Shelley Aven from Richmond
Shelley Aven from Richmond
2 reviews Richmond, BC
10/10

Excellent service

A large limb came off our elm tree and pulled the electrical wiring from the house. We called Neil on an emergency basis and he came right over to assess the situation. He tried to find the necessary parts but it was late in the day and the tree service still hadn't cleared away the debris so he agreed to come back the next morning and do the repairs. Although he had other clients booked, he made time to come and restore our power and did an excellent job! He was professional, knowledgeable and personable. He went the extra mile to help us out and I would highly recommend this company.

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Company Response

THank you for the great review. Yes I recieved this call at 7 pm and tried to help them right away as they had no power. Unfortunately the fallen tree was in way still and wholesalers had closed . Nevertheless less as soon as the city cleared the fallen tree I was there and fixed the whole service as well as corresponding with Bc hydro to get them to come hook up power . Hopefully those trees were appropriately take care of . Take care

Jihad in Vancouver
Jihad in Vancouver
1 review , ON
10/10

Professional and Reliable Electrician

Neil is a reliable and very professional electrician. He takes the time to understand the scope of work, provides reasonable estimates and delivers to his commitments with the highest quality standards. He arrives on time and keeps his promises. I recommend Neil no question asked...

J. Saba - West Vancouver

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Company Response

Thank you for the great review . Dealing with inspectors and grandfathering old systems with new systems takes a lot of work . Enjoy you new kitchen. . Thx Neil

Brandon
Brandon
1 review Toronto, ON
10/10

Great work

Neil from NuPhase Electric was great. Not only did he know what he was doing but he also was very personable and delivered good customer service. If you are in need of an electrician I recommend Neil as he provided me with the service I needed.

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Company Response

Thank you for the great review . I provided Brandon with the least amount of damage to complete his job . Brandon needed a dedicated line from panel for extra power..

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nu-Phase Electric Ltd

Nu-Phase electric is providing full electrical service and repair throughout Vancouver. Our electricians are dedicated to providing exceptional electrical solutions to residential and commercial clients throughout the lower mainland. We specialize in the design, construction, installation, repair, renovation, new build, and maintenance of electrical services. Electrical Contractor.

Services: **NEW*** Temporary Service Rental (including installation)
Residential Services: - fixture Installation and maintenance
- tenant improvement
- construction contracting and renovating
- testing and trouble shooting
- electrical code upgrades and corrections
- panel/sub panel changes and upgrades
- additions, changes and moves
- Outlets and circuits
- Service Panel upgrades
- Data communication lines
- Breakers and fuses
- Specialty Receptacles
- Lighting Design and maintenance
- Hot tubs, spas, saunas
- Smoke Detectors
- Outdoor lighting
- Appliance Circuits
- transformers
- cabinet lighting

Commercial Services:

installation and maintenance
- property management
- construction contracting and renovating
- lighting design and maintenance
- system changes and upgrades
- Testing and troubleshooting
- panel/sub panel changes and upgrades
- additions, changes and moves
- tenant improvement
- data installation
- single and three phase installation and repairs
- transformers
- ballast/lamp receptacles
- specialty receptacles
- sign repair
- twist lock receptacles
- standby generator installations

CATEGORIES
Electricians and Lighting
SERVICES
**NEW*** Temporary Service Rental (including installation) Residential Services: - fixture Installation and maintenance - tenant improvement - construction contracting and renovating - testing and trouble shooting - electrical code upgrades and corrections - panel/sub panel changes and upgrades - additions, changes and moves - Outlets and circuits - Service Panel upgrades - Data communication lines - Breakers and fuses - Specialty Receptacles - Lighting Design and maintenance - Hot tubs, spas, saunas - Smoke Detectors - Outdoor lighting - Appliance Circuits - transformers - cabinet lighting Commercial Services: installation and maintenance - property management - construction contracting and renovating - lighting design and maintenance - system changes and upgrades - Testing and troubleshooting - panel/sub panel changes and upgrades - additions, changes and moves - tenant improvement - data installation - single and three phase installation and repairs - transformers - ballast/lamp receptacles - specialty receptacles - sign repair - twist lock receptacles - standby generator installations
SPECIALITIES
Electrical Contractor
WEBSITE
http://www.nuphaseelectric.com
PAYMENT METHOD
Journeyman Electrician FSR Class B Ticket (Contractor)
LICENSES
BC Safety Authority
LIABILITY INSURANCE
Yes
DIPLOMAS
Field Safety RepresentativeDiploma of Trades BCITCompleted a 4 year apprenticeship Diploma of
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small
BONDED
Yes
PROJECT RATE
Straight forward pricing (in writing)
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on parts provided by Nu-Phase ElectricWritten Contract/Service agreement provided
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