Reviews

10/10

I called Mr. Rooter on Wednesday afternoon and was able to schedule the plumber I wanted and used before to come in for the Friday morning. Chris Ford arrived very promptly. As always he was very polite and pleasant. He also checked for the washing machine leakage and he was able to diagnose the problem right away and fix it. Since it was the special for the month, I also had a sewer inspection. Overall all my plumbing needs were met and I am as always very happy with the service. The work was done quickly efficiently and Chris left everything nice and clean.

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

I began having leaking issues with my dishwater about 2 weeks ago(not while it was running but a day or so after the cycle was completed). The dishwasher was only a little over a year old. I thought I would have to go thru the warranty but Chris Ford found the problem in no time. Apparently when it was installed, the supply hose connection was not connected probably. It ended being an easy fix and now I don't have to worry finding a big puddle of water on my kitchen floor when I get home from work. The service was friendly, and Chris explained everything so I could understand it. For piece of mind, I decided to join the lifetime membership with Mr. Rooter. Thanks again Mr. Rooter Claudette

Approximate cost of services:
$200.00
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Company Response

Hello Claudette and thank you for taking the time to share your positive experience with Mr Rooter and our technician Chris Ford. At Mr Rooter we are constantly striving to communicate honestly and with purpose. We are glad Chris was able to fix your connection problem, so you don't have to worry about a puddle in the kitchen when you come home. Thank you for choosing Mr Rooter and have a fantastic day!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

At certain times of the year it is hard to find a good roofer. I contacted several and most didn't return my call. Gitano Roofing returned my call, showed up when planned, quoted the job and was honest in the scheduling time. They arrived the week scheduled and completed a large and difficult roof replacement quickly and professionaly. We have already reffered them to other jobs and everyone has been very pleased to have Gitano working on their home. Not the cheapest or the most expensive but 1st rate!

Approximate cost of services:
$3,400.00
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Company Response