Reviews

1/10

Recently we completed a kitchen renovation using multiple trades of which we have posted excellent reviews on home stars. After completely ripping out all of our existing kitchen realized we need to make a few minor adjustments to our electrical wiring. As it was time sensitive we called 4 star and amazingly they were available asap.( This is why I gave them the 1 star. )We required a new dishwasher circuit and the electrician used the existing garburator circuit as a junction box leaving approximately 5 ft of wire. We than required a separate circuit for an over the range microwave which the electrician than used the existing dishwasher circuit, fishing it to centre of wall( all 77 inches). He also removed the old microwave circuit from the panel which was no longer required. So 4 hours of work...(including approximately 1/2 hour calculating the invoice , a lot of upselling )and $930 later of which they claimed $268 (approx $160 above the actual cost)went to the city inspector . Brad the electricians only objective was to up sell rather than complete the work requested. Overall we feel we were hosed on this service especially after comparing the actual work completed with other reputable electricians and ,would highly recommend you Not Use This Company. Susan and Dave

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Company Response

Hi Susan and Dave,

I was hoping we could talk, I'm unable to find your information with only a first name. I would really appreciate if you gave us a call so we can resolve this.

At 4-Star electric we have 2 policies in place to avoid these concerns:
1. Up-front Pricing. All pricing is done before any work is started.
2. 100% Satisfaction Guarantee. If you are not 100% satisfied with our service, you don't have to pay.

The part that confuses me the most is that you, "compar[ed] the actual work completed with other reputable electricians." I'm assuming, you may have called them to get a quote over the phone. We used to provide quotes over the phone a long time ago, but we found through experience that these quotes are never accurate. Some times they were high and other times they were low. All in all, they were just Guesses. That is why we only provide pricing on site and before any work is even started, so you know the exact investment.

I look forward to your call or email, so we can resolve your concern.

Thanks,
Denver Vannus
tel: 403-248-0037
email: denverv@4starelectric.com

10/10

Recently we completed a kitchen renovation and without hesitation decided to purchase our new granite sink and faucet from Pete the Plumber. Marleen In the showroom played an instrumental part in my final decision of what was best suited for my new kitchen. She was extremely knowledgeable with all of the products offered and made the whole process very easy. In addition to having our sink installed we had other plumbing services completed(bathroom , outdoor taps ,and installed our new dish washer) The service men on both occasions were very thourough and professional. Once again thank you to all who played a role in making yet another experience with Pete The Plumber a 10 out of 10. Susan and Dave

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Company Response

Thank you so much for the great review-Marleen is a definite asset to our team! We truly appreciate your business -there are many choices for Plumbers in the city and we are glad you chose us! Thanks again and we look forward to helping you in the future.

10/10

Recently we renovated our kitchen and was referred to Flesher Marble and Granite for our counter tops ,island and back splash by Pete the Plumber( whom we have had excellent experiences with over the past 15 years). Melissa and Tara were extremely professional, knowledgeable and provided us with numerous options to help us decide on the final products. We were pleased with the exceptional service from the installers who did an amazing job and answered all our questions. In addition we had a few tiles on our existing floor which needed to be replaced and Mohamed worked his magic in sparing us from having to replace the entire floor. Thanks to all for providing such excellent service and a beautiful result. Dave and Susan

0 of 1 people found this review helpful.
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10/10

Recently we decided to renovate our kitchen and after thouroughly researching numerous companies found The Kitchen Cabinet Factory. Walter was extremely knowledgeable, professional and listened to what it was we were looking for. He provided very creative solutions to designing the kitchen cabinets and island, and delivered on all of his promises. We acted as our own general contractor which required a number of sub contractors to coordinate, Walter was extremely flexible and made this part of the project very easy to manage. We would not hesitate to recommend Walter for any size project. It's unfortunate the rating system only goes to 10 as we would rate it a 10+. Thank you Walter, we really enjoy our new kitchen! Susan and Dave

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10/10

Recently we experienced problems with our hot water tank.We called Pete the Plumber as we have used numerous times over the years for a variety of items/service. On occasion there have been slight hiccups as was the case this time. They have always stood by their commitment of 100% satisfaction, as they did this recent transaction. Thanks Pete ! We will continue to use your services and recommend you to others. Susan

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Company Response

Thank you for your continued patronage and the recommendations to others-we will always try to leave our customers with a positive experience. Thanks again for choosing Pete The Plumber.