Pete The Plumber

Plumbing
Calgary AB T2C 2K2
Write a Review
Write a Review


HomeStars
Plumbing
Pete The Plumber
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Pete The Plumber

Average customer rating:
9 10 (350 reviews)

Sort by

Chris and Bill
Chris and Bill
1 review Calgary, AB
10/10

poly-B removal and replace all water pipes

What absolutely excellent service from Stu and Steve in removing and replacing our poly-B pipes at very short notice. The job was completed in under two days, with very clear communication on what to expect and what it would cost. This is the third time we have used Pete the Plumber, and it's the third time we have been very impressed with their help. Les identified the source of the initial leak less than a month ago and stopped it. The whole house problem has been resolved under budget and now we just need to patch and paint the drywall.

Great job, guys, thanks heaps! And thanks also to your office staff for slotting us in to your schedule 8 weeks earlier than anticipated when a cancellation occurred.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to write a review. We are thrilled we were able to help so quickly and get you into a sooner opening. We look forward to working with you again.

Private User
Private User
Private User reviews Calgary, AB
0/10

Dissatisfied, to the point of being bitter.

I'll never go with Pete the Plumber again.
Years ago, I did a paid consultation for a viability study for getting a residential tankless gas-powered water heater installed .

The crew that came down took the measurements, then left, telling me I'd get my report within a couple of days.

A week later, I phoned, as I still didn't have the report.

I was told that the report was not written because the measurements had been lost.

When I asked them to come back and redo the survey and measurements, I was told that I'd have to pay for the company representative to come back because he was redoing his work.

Instead, they pulled numbers out of the air, and gave me a bunch of hand waving.

So, I told them no.

My final recommendation, that I've been telling everyone that asks (for decades) is, "Don't hire Pete the Plumber. They're unprofessional and untrustworthy. Hire anyone else."

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

I'm sorry to hear that years ago you had a bad experience with Pete the Plumber. We strive to provide excellent customer service. However, you have pointed out this was years ago and even at that time we would never charge for a second visit if we failed to gather, or misplaced information we needed in order to quote a job accurately, and unless the call is out of town our estimates have always been free of charge.

Private User
Private User
Private User reviews Calgary, AB
10/10

Jerry the drain fisherman

Great experience yesterday with Jerry from Pete the Plumber! He was professional, quickly diagnosed my problem and skillfully used the drain camera and an auger attachment to pull a tennis ball out from 12 ft down my laundry drain pipe. This service likely saved me thousands of dollars to jackhammer the floor up. Thank you, Jerry! Will absolutely be using this company again for all my plumbing needs.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review. We are thrilled to hear that Jerry was able to help you with this. We look forward to working with you again.

PTP CLAIM
PTP CLAIM
1 review , AB
1/10

Install of 2 sinks/faucets & toilet leaked due to not replacing supply pipe to sink.

Pete the Plumber installed 2 sink's/faucet's along with a toilet. 2weeks later Water leaking in basement and damaged bathroom floor, basement walls.
They sent out fans & dehumidifier which did not do much to address the problem that the bathroom floor must be replaced. A $10,000 touch we were informed by restoration company.. At that point today Jake the manager who before was willing to help now said deal with your insurance company.

Approximate cost of services:
$1,599.00
Was this review helpful?
Company Response

We are sorry that this has been your experience so far with Pete the Plumber. Jake has advised that he is still working with you to address the damage caused by the leak. We hope that this will be settled quickly and to your satisfaction.

Larry and Claire
Larry and Claire
1 review Calgary, AB
10/10

Hot water tanks and Toto toilets

Jacob installed 2 smith hot water tanks and Andru (newly arrived from Ukrain ) installed 2 Toto toilets ! Both men were on time, cordial, courteous, and did a professional installation job ! 11 out of 10 !!!!!! HIGHLY RECOMMEND

Approximate cost of services:
$5,280.00
Was this review helpful?
Company Response

Thank you so much for your review. We are happy to hear that Jacob and Andrii provided such great service. We look forward to working with you again.

Aria
Aria
6 reviews Calgary, AB
10/10

Water tank Installation

Pete the Plumber saved the day when our water tank broke, providing swift and affordable installation the next morning. Their professionalism and reasonable pricing made the experience hassle-free. Highly recommend their services!

Approximate cost of services:
$1,750.00
Was this review helpful?
Company Response

We are happy to hear of your recent experience with Pete the Plumber. We look forward to working with you again.

Susan
Susan
1 review Calgary, AB
10/10

Plumbing issues (hot water pressure loss and cold water knocking noise)

I just had a service call from Adam and he was amazing! He was extremely courteous, knowledgeable and worked quickly and efficiently. I am so glad I called this company and will definitely use them again and will refer them to everyone I know!

Approximate cost of services:
$255.00
Was this review helpful?
Company Response

Thank you for the review our our service. We are so happy to hear that Adam did an amazing job. We look forward to working with you again.

john
john
2 reviews Calgary, AB
10/10

furnace hot water tank install

I rarely leave reviews but I want to give a shout out to Jason and crew for a recent install they did for me. Courtious and arriving on time they all did an outstanding job for me even saving me some money and fixing a few minor problems at no cost. Nicely done fellas!!

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

Thank you for taking the time to leave a review. We are so happy to hear of your great experience with Jason on your recent job. We look forward to working with you again.

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace problem

Had a problem with my furnace in the cold weather which is problematic, one call to Pete the plumber and Brad the technician was on his way for a perfect fix and very prompt response. Thank-you so much Brad and the Pete the plumber team (Lindsey). Very friendly people to deal with.

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review. We love to hear about great service our staff has provided. We look forward to working with you again.

Meagan in Calgary
Meagan in Calgary
1 review Calgary, AB
0/10

Rusty bath water issue

Unfortunately, had quite a negative experience. Our bath water had turned rusty, so we called Pete the Plumber. The employee came over and took a quick look and said that it would cost us at least $6,000 to replace our two hot water tanks and was really pushing a tankless system on us. I got a 2nd opinion and I'm so thankful I did because we only need a new Anode rod which was ~$130 + labour, for a total bill of about $300. I will not be calling Pete the Plumber in the future.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Sorry to hear that this was your experience with Pete the Plumber, we strive to provide excellent customer service and did not meet those standards. Without knowing more information on your booking I can not provide a clear answer as to why this call failed to meet our standards. We hope that you will give us another try in the future. If you would like to discuss this further please contact our office and ask to speak to Jake. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pete The Plumber

Pete The Plumber has been in business since 1999, and prides itself on fair pricing, and great service. We offer services for all your plumbing and heating needs. We have 24 hr emergency service and a new showroom where you can actually see fixtures working -Visit us Tues-Fri 10-6 and Sat 10-2

CATEGORIES
Plumbing, Heating & Air Conditioning, Water Filtration & Purification, and Solar Panels
WEBSITE
http://www.petetheplumber.com
RETURN POLICY
Visa , Mastercard, Cheques and Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2yrs parts and labor warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.