Excellent company and would highly recommend. Filled out the appointment request the night before and Sam responded the next day. We arranged a time later in the day for a service visit. Sam was there during the approximate arrival window. Did an excellent job and explained the work and the issue. Reasonable price. All and all, i am very pleased and would use again and going to recommend to my friends as i asked many for referrals but none had any good dishwasher repair referrals to provide.